Cohens Chemist

Reviews

1. Joseph ★★★★★

   Very friendly and helpful ,i've used a lot of chemists in the past and this is the best one so far.

   almost 4 months ago
2. David Blackledge ★★★☆☆

   The system for looking for prescriptions is dreadful, very slow with the attendant flicking through prescription papers vs just simply looking at a computer screen . Sometimes it takes 5-10 minutes of flicking by which time the queue has unnecessarily increased.Surety it is time to automate this antiquated system that must increase the risk of repetitive strain injury through excessive paper flicking, as well as being extremely frustrating for customers to tolerate.

   almost 4 months ago
3. Mischa Riley ★★★★★

   Lovely staff, always so helpful! Been using them for 2 years now and better than any other pharmacy I’ve been to.

   almost 6 months ago

1. Emma Appleton ★★★★★

   I won’t go to any other chemist but Cohens in Standish. Every single member of staff is amazing. They’re friendly, patient and understanding. You can be sure of discretion and respect. Quite simply, the service is second to none. Simply the BEST!

   almost 10 months ago
2. Sarah L ★★★★★

   I have zero idea why this pharmacy gets such a low rating. I have a chronic ongoing condition and they have always been lovely to me. I get text messages when my prescriptions are ready and even a phone call from the pharmacist when my meds change to make sure all is ok. They do get busy but they try their best and are always apologetic and kind.

   1 year ago
3. Leah Grace ★☆☆☆☆

   I never write reviews but the customer service here is absolutely horrendous! Going here caused me severe anxiety! I've moved chemist's as I couldn't take being treated so poorly.I've witnessed them speaking to other customers in aggressive tone and I don't know why people still go there.

   almost 2 years ago

1. Sue Field ★★☆☆☆

   Well what can I say chaos every time. Went to collect my prescription yesterday (Thur) lady on counter says not ready yet. So I said can I call back at 5pm she says yes that will be better. Had to leave it till today fri 13th as we were stuck in traffic. Went today just before lunch. Chemist was very busy Lady on counter who I spoke to yesterday said oh sorry not ready you will have to wait told her it should have been ready at 5pm last night she said who told you that I said you. Ten minutes later I was told it was at pharmacy by Aldi Standish. My husband had problems with the same Lady last week. I think certain staff need more training running front of shop. Lets hope it improves otherwise I'll have to consider moving to another Pharmacy despite it being convenient.

   almost 3 years ago
2. LAMMY PIE ★☆☆☆☆

   Well this was a very fast and efficient chemist, omg what has gone wrong, tell you over the phone to pick up your prescription, you go in next day to be told its not ready, come back tomorrow or we are having trouble sourcing it. The lady i assume is the manager has a very abrupt almost rude manner. Clearly they can't cope. Yet another service gone to the dogs.

   almost 3 years ago
3. Graham Wallace ★☆☆☆☆

   Always order repeats on their own website for delivery. Website gives you a date to expect delivery. EG ordered online Thursday last week, website says expect on Monday. Monday comes and goes so call them Tuesday, they say will be delivered Thursday so full week to process and deliver. Anyway finally agree delivery for Wednesday (today). As of yet not arrived (5.45pm) and they close early on Wednesday's. Previous repeats late, blame the surgery, out of stock. As for fact their own website gives an ETA, at the actual pharmacy they say it means nothing as they don't see it. Something surely wrong with the system.

   almost 3 years ago

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