Holdens Property Services Ltd

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Reviews

1. Mahesh kumar ★★★★★

   I rented property from Holdens 3 years ago, and I was surprised that in the last 3 years, not a single issue arose with this agency. My main contact was Umer Qazi; he is a star – very cooperative and always happy to help. If any issues arose during my tenancy period, or if anything needed replacement or repairs, Umer would send someone to fix it the same day or the next. They never complained about any issues and always tried to fix them if they could. I would say they are one of the best agencies in London for renting property.

   1 month ago
2. Andy 8883 ★☆☆☆☆

   My experience with this agency was extremely disappointing, and I urge others to exercise caution when dealing with them. At first, they come across as polite and courteous, but once the contract is signed, their attitude changes significantly—they become indifferent and unresponsive. In particular, Zafran made numerous assurances, promising that everything would be managed and taken care of. However, once the agreement was finalized, he became unreachable and failed to address any issues. Maintenance responsibilities were left entirely to the landlord, with no further support from the agency. One of the most concerning incidents occurred when Zafran assured us that the carpet had been professionally cleaned. Upon moving in, it was immediately evident that this was not true—the carpet was in such a filthy condition that I had to rent a cleaning machine from Tesco and clean it myself over the course of several days. I did not request a refund, but when I raised the issue, he simply smiled dismissively, making me feel insulted and disregarded. He also pleaded for a positive review to be left both here and elsewhere. Now that I have vacated the property and am no longer under their influence, I feel it is important to share an honest account of my experience. Agencies like this contribute to the difficulties of finding reliable housing in London. I encourage potential tenants to be vigilant and landlords to reconsider their partnerships, as even our landlord eventually chose to discontinue working with them—undoubtedly for good reason.

   almost 6 months ago
3. Shaheera Afsheen ★★★★★

   Hello! I have recently moved in a house via Holdens property, my advisor was Zafran throughout the process starting from arranging a viewing to handing over the keys. He was really patient and was clarifying all my concerns in time; making the entire process hassle-free. Thank you Zafran!! Would highly recommend this agency for anyone looking for houses

   almost 8 months ago

1. jawad zeeshan ★★★★★

   Hello! I moved in a property recently via Holdens property services. I would like to appreciate Zafran Nisar for co-operating throughout the moving in process and guiding bit by bit. Thank you Zafran! I would definitely recommend Holdens property services as they made the entire process hassle-free.

   almost 8 months ago
2. Manroop Kaur ★★★★★

   Looking for an affordable flat without compromising on quality was no easy task until . They showed me several flats within my budget that were well-maintained and located in great areas. I never felt pressured to go beyond my financial means, and they worked with me to ensure I got the best deal. I’m so happy with my new home, and I’m grateful to them for making the process affordable and straightforward."

   almost 10 months ago
3. Malak Qaid ★★★★★

   In fact, this agency helped me very nicely and I will never forget it. I was looking for a house and the owner wanted a guarantor Since I don't have a guarantor the house deal would have gone from me. So the staff of this agency, headed by Megan, who I consider the best person there, and if I could, I would give her more than five stars. They talked to the landlord and solved the problem. I rented the house and everyone was happy. As for Megan, she was a wonderful girl in all respects, I advise you to ask about her, she will help you with a smile

   almost 2 years ago

1. Nicolae Chis ★★★★★

   for Holdens property, especially for Zafran many thanks, he is the best agent for the client. We are very satisfied with the patience and quality services provided to customers. The best agent.

   almost 3 years ago
2. Shani shaba ★☆☆☆☆

   DO NOT GO THERE , As it has already been said, DO NOT GO THERE !!!!!!!!!!!!!!!!!!, awful place and people. Very rood people, Inconsiderate, they do not want to and answer the phone and when they do ( SHE )( HiM , is very unprofessional. shouting on the phone, and not truthful. I would not even give half a star. I would give piece of the star, a tiny piece at the bottom of the star.

   almost 3 years ago

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