Ritz Diamonds Jewelry Store in Birmingham

Reviews

1. oscar ciaurro ★★★★★

   I went to the Jewellery Quarter with a fairly clear idea of what I wanted. Before an appointment I had already booked, I dropped into Astella and was greeted by Charlotte, and straight from the off it was a brilliant experience. She listened to everything I was looking for and was incredibly helpful in showing me the options they had available. I went back later that day with my fiancée’s sister and, again, the whole process was so friendly that I knew Astella were the right people to buy from. We found the perfect diamond in the cut and size I was after, and the team at Astella made up the ring. Around a month later it was ready to collect. Charlotte kept me updated throughout the entire process and was so helpful whenever I had questions. From start to finish, it was an exceptional experience, and I couldn’t recommend Astella highly enough. We’ll definitely be heading back for our wedding bands next year. Thank you to Charlotte and the whole team at Astella for helping me find the perfect ring and for making the entire experience such a pleasure.

   almost 8 months ago
2. Tom Heath ★★★★★

   I recently purchased an engagement ring from Astella and what an experience we have had! Highly recommend this place to anyone looking, Sunny really looked after us. He took his time to explain the details to look out for in a diamond ring and to ensure that I got the most for my money. Safe to say my Fiance loved it and the team, particularly Charlotte were equally as brilliant dealing with the resize. Will definitely be going back to this place!

   almost 11 months ago
3. Silvia Ghita ★★★★★

   I had such a wonderful experience with Astella in Birmingham. From the very beginning Sunny made the whole process feel personal and stress-free. I went in no idea of what I wanted so I tried on a number of pieces, I was never rushed. The team guided me through every step, showing me different options, explaining the difference between natural and lab-grown diamonds. The craftsmanship is outstanding – the attention to detail and the finish of the pieces is fantastic.

   1 year ago

1. Amy Newell ★★★★★

   I highly recommend Astella in the Jewellery Quarter. After spending nearly three days visiting multiple jewellers in search of a matching engagement and wedding band that fitted seamlessly, we visited Astella and were immediately impressed. Charlotte was incredibly helpful in bringing my vision to life—professional, polite, and a true pleasure to deal with. We also dealt with Sunny, the owner, who was equally supportive and ensured everything went smoothly. My rings were beautifully crafted within just four weeks. When collecting the rings, we were warmly welcomed by both Charlotte and Sunny, offered prosecco, and presented with the finished pieces. I couldn’t be more delighted with the result. For anyone searching for the perfect engagement or wedding rings, Astella is without doubt the place to go. Thank you for making the experience so special.

   1 year ago
2. Linda Eynon ★★★★★

   Wonderful service for jewellery repair. They phoned me the day before they were posting my item to me and the item arrived early next day. Highly recommend.

   almost 3 years ago
3. Helen Theodore ★★★★★

   Wonderful customer experience, wanted marquise diamond drop earrings to match my ring. Results are amazing, couldn't be happier! Would definitely highly recommend.

   almost 4 years ago

1. cheryl massey ★★★★★

   Highly recommend. From initial visit to collection of a bespoke ring made to fit around an unusual shaped engagement ring and to make a copy of a lost earring we were listened to and our requests met. Very happy with the finished pieces. Think we’ve just found our jeweller of choice, as already planning next purchase!

   almost 4 years ago

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