FloridaTix Birmingham

Reviews

1. Pearl Ruston ★☆☆☆☆

   Please DO NOT book tickets using an offer code. The prices get inflated and then dropped when the offer code has expired. I contacted the absolutely terrible customer service team who confirmed that prices fluctuate in line with their offers and as such I could use my insurance which cost £50.00 to get the new lower price. The insurance is then cancelled and you can buy it again for another £50! Buyer beware, look elsewhere and stop this awful company from trading in this way.

   1 year ago
2. Lucy Paton ★☆☆☆☆

   Be mindful that their "payment protection" can only be used once. It does not state this anywhere. If you book tickets for multiple parks you're only covered for 1 adjustment. There is no option to buy cover for separate parks and neither can you buy more cover once its been used. We now have tickets with no protection despite having bought it initially after making an adjustment to our other park tickets. And so far no one has provided me with any legitimate response and shown me where it states this in their very basic terms and conditions.

   almost 2 years ago
3. Meghann Flook ★★★★★

   Bought kennedy space centre tickets, best price I could find anywhere and also managed to get tickets that included lunch vouchers. Thought it might be something that ended up being a few dollars off if we bought a specific thing but actually got $15 each to spend at any of the food venues there, excellent! Voucher easy to use no hassle with it, and also used the pay deposit option which worked well

   almost 2 years ago

1. Alex Maddox ★★★★★

   Got a good deal on Mickeys Not So Scary Halloween Party and Halloween Horror Night tickets. Tickets were sent the next day by email however I missed them as they went to my junk, when I emailed about this I had a reply extremely quickly and they resent my tickets. I have linked both tickets to my Disney Experience and Universal App no problem. I am very pleased with the service and would use them again!

   almost 3 years ago
2. q kaur ★☆☆☆☆

   I purchased tickets from them for my first trip to Disneyworld in September 2022. Payment went through but I didn't receive any tickets. When checked with them, they said they did not receive any payment from my bank, Citibank. Thus, in good faith I repurchase the tickets in Octover.. Once again, the same thing happened. At last, I emailed them to inform that I have paid twice for the tickets each costing me about 2K and have not received any tickets from them. Since Nov 2022, they have been not responding to my emails and reguse to help me! DO NOT PURCHASE FROM THEM, THEY ARE NOT TRUSTABLE!

   almost 3 years ago
3. Samantha Wilkinson ★☆☆☆☆

   Waiting over a month for a refund. Sent a universal ticket back tracked and signed for at attraction world spoke to them on the phone in beginning 3 emails sent with responses it's being processed still waiting. Quick to take your money refunding not so quick . Their competitors 48 hours to refund .

   almost 3 years ago

1. Emily Houston ★☆☆☆☆

   I am extremely disappointed with Florida Tix. We had booked to go to clear water via the clear water bus trip in Orlando which was our honeymoon treat back in May. The bus never turnt up at the location specified and we waited over an hour, to later be told we wouldn't receive a refund. After alot of emails and explainations we were told a refund would be issued. Over a month on we've still had no refund and no correspondence from them. I've sent numerous emails and when I phone they always say they will be sorting it. Not happy at all with their customer service.

   almost 4 years ago
2. A M ★☆☆☆☆

   This is a covid thing. This company took our money and now tell us we will only get 80% of what we paid and that we will have to wait 60days for our refund. If only companies understood that people who get rolled over never return. We will never use this company again. Please do not use this company. I would give them no stars if the system allowed me to do so.

   almost 4 years ago
3. Kim Smythe ★☆☆☆☆

   Have always used floridatix in the past but due to Covid had to cancel this year. Was told back in August it would take 60 days to get refund. Guess what it ain't happened it is now November and they still have not given refund. I have asked several times but no joy they eventually said as it was over a year since I booked they need to get my bank details again. Made some lame excuse that they contacted me in October which is an absolute lie. I have asked how long for refund and still got no reply. Looks like I will have to take this further. Now I would say don't touch this firm with a barge pole which is something I never thought I would say. Virgin tickets were cheaper this year so booked with them. Floridatix now lost a loyal customer

   almost 5 years ago

FAQs