You are selling at kiosk dishes what looks absolutely different than in real, I bought a bowl soup and I got picnic instant cup soup. The only what help is the good taste. It's a big disappointment.
Amazing fresh food, the staff are friendly helpful and extremely welcoming. Disabled access is limited due to the majority of seating is on high stools that's fine if you are able bodied. Due to the close proximity of seating it's extremely awkward to navigate a wheelchair through here such a shame This is a very popular restaurant so it gets loud inside I can't fault the food and service it was great. Touch screens available as well although due to space restrictions they are close together you do have the option to order at till as the screens are too high for those who have standing difficulties. Will definitely revisit I gave it five stars for Google but to be honest disabled access is a big key let down so that's only a three out of ten for me on this area.
Fast and quick service of Asian fast food. You can get noodles and dumplings. Above average and can recommend for those looking light and simple one. Ample spaces and table chair for famiy seatings
A very lovely and clean little eating space, ordering is easy and quick, food is of top quality, tasty and healthy. We do really enjoy our experience so far, staying for 2 weeks in Bristol and been so far 4 times!!! Loving it...
Impressed with the respect care and understanding of the staff over gluten free needs. Allergen information sheet was great and extra care shown by ordering at the counter for further checks. The Thai chicken rice bowl is absolutely delicious- my new favourite fast food eatery.
I never ever leave a bad review, but today I have to. The service I received today was completely unprofessional. I noticed that Itsu was recently opened at Cribbs Causeway, so today I popped in to grab some sushi rolls around 6:20pm. I tried to see what’s left in the fridge and sales person, who was dusting the walls, just told me to not stand behind the fridge. So I asked him how can I check what can I get, he just said - from the screen and carried on dusting. The sales person didn’t try to help or serve me at all, so I just left. It was very quiet there and only two customers were sitting who saw what happened. Please could you provide the relevant training to that person? For such a quiet evening it’s not acceptable to provide this type of service which resulted minus 1 customer.
We love itsu. This was our first time coming to this one. We sat in and wasn't the best one we had. And came in a box instead of a plate when we have eaten in before (in Bristol) I was able to breastfeed in her and felt very comfortable so that was fab.
Complete waste of money. We ate in and nothing came as presented on the menu when you choose your food. For example, the coconut chicken and rice, comes in a “pot” as a soup so all the rice falls to the bottom yet in the photo, it came presented on a plate. The Edamame comes chilled (who eats it cold?!) but doesn’t tell you that either. Basically, wasted £15 on food i did not eat. Such a waste of expectation and money. Will not be going back.
A poor version of yo sushi, overpriced and low in quality. By the look and price, was expecting a lot more. The bowls are not as shown on the menu, but a cartboard tall one to go, instead of wide, even eating in, all disposables. Rolls are not good at all. Liked the egg in the bowl and the nigiris, but doesn't worth it. Won't repeat
itsu is located at Cribbs Causeway, Patchway, Bristol BS34 5GG, UK
You can contact itsu at +44 117 235 4347
You can find directions to itsu by following this map link