The Dal Restaurant in Glasgow, Cumbernauld

Reviews

1. Carolanne Irvine ★★★☆☆

   My family came out for a large dinner so there were 10 of us at the table. My fiancée has allergies (the single ONLY person at the table with allergies) so asked our waiter "which dishes do not have cream or yogurt please?" as the waiter then pointed at each curry on the menu and said "this has cream, this has cream" etc. My fiancée again reiterated "ok but which ones do not have cream please?" he then stated "any of these ones here have cream" (starts pointing at all the curries again) so we said "it's fine, we'll just keep looking at the moment if you want to take everyone else's order." Then as they were ordering she asked "do you know if your naans are made with milk?" and the waiter literally laughed and said aloud "You're hard work! You're difficult, aren't you?"... I was absolutely gobsmacked. She was not being "difficult" she has an allergy and was asking which dishes she'd actually be able to eat or not! She cannot help that there are certain things she cannot eat and to then blatently call her out as "difficult and hard work" in front everyone was incredibly rude, uncalled for and simply unprofessional. Even if meant lightly or in jest it was not funny and for an eating establishment you should definitely refrain I'm future from commenting on your customers daily struggles! She ended up with poppadoms, spiced onions and a naan because we couldn't get a straight answer on what would or wouldn't be alright for her to eat so wasn't much of a "meal" for her. We wanted to leave immediately because it made us so uncomfortable but stayed as it was a dinner specifically for my mother. We will not be back which is a shame because the food itself is quite tasty but the service left a terrible sour taste in our mouths.

   almost 9 months ago
2. I. G Haggarty ★★★★★

   Family visit 5 adults starters and mains with drinks and coffee to finish nice friendly staff and service a lovely dining experience and interior decor.

   almost 10 months ago
3. Chris Miller ★★☆☆☆

   Ordered a take away which took over two and a half hours to arrive! I called after an hour and a half to be told it was on route and would be with me in 10mins only to wait another hour. Food when it did arrive was bland. Chips, pakora and nan were very small portions compared to local competitors. See absolutely no reason to order again when there is an abundance of choices locally that taste great and arrive in a reasonable time.

   almost 11 months ago

1. Alan Muir ★★★★☆

   Great Indian food, Thoroughly enjoyed it

   almost 3 years ago
2. Robert Maxwell ★★★★★

   Wanted to eat in here for ages. Finally came in on Sunday. So glad we did. Place is spot on. Staff really friendly and the food is dynanite. Will definitely be back.

   more 7 years ago

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