Scotch and Rib-aye, Waterfront Bar & Restaurant Restaurant in Glasgow

Reviews

1. Fiona Jones ★☆☆☆☆

   Attended for Breakfast this morning. I sent to the restaurant first, but no responsibility taken or apology given. Steer clear if you can. Hi, I would like to express my disappointment at the experience I had this morning for your Breakfast with Santa event. I arrived at 10.30 as suggested on your Facebook page, to find the car park full and still more cars arriving (clearly overbooked). On entering the restaurant we were attended to and the seated along side another family (like a school canteen), squished in at a window, having to chamber over chairs to get to our sears and my husband had a Christmas tree directly behind him so could barely move. There were 2 crackers between 4 and we were seated for about 30mins before anyone took a drink order. No information given about breakfast. I had a tea which the pot was leaking when I told the server (when eventually my husbands coffee was brought) she proceeded to ask us to pay for the drinks, rather than get me a new pot. The other family we were sitted with had to ask if we could order and food then took another 30mins plus. No one was around to bring us to meet with Santa, so we had to do this off our own back, there was absolutely no organisation apparent at all. Our breakfast was served when we arrived back and the 'full' breakfast was on a side plate. Food was not great either. The while experience was a shambles and from everything that was overheard from other customers the feeling was the same over all. I felt really bad for the staff, but the event has been poorly managed. Staff said they were understaffed l, but I still don't think this would be a reason to be running so badly. To charge £12.95 for an adult and provide a tiny breakfast and not even include a drink is a bit of a joke. Kids were starving as food took so long, but they were happy enough with Santa, and pancakes. The one positive was the 'real' Santa. I would like to request a refund for the adults part of this as I say food was not good all very greasy and absolutely not worth the £12.95 that was charged. As far as I cab see it was a greedyoney making scheme that has fell very flat. I hope you will receive this message well and respond soon.

   almost 2 years ago
2. Amy Jane Clark ★☆☆☆☆

   Me and my family visited here yesterday for lunch. We were seated, and 10 minutes later, drinks were taken, then food orders. The food was quite a wait for our macaroni to arrive stone cold. One of the orders was a breakfast where it was specified what was wanted on the plate. The macaroni was reheated. However, it was still cold in the centre and bottom. The breakfast was remade but missing one requested item. It was one thing after another, and the server did not seem interested and did not apologise. She just carried out the task with hostility. Then the staff member was overheard complajning she was stressed and speaking about difficult customers. While we appreciate that is a difficulty in any workplace, it came across as unprofessional and just uncaring. No apology, no sincerity, and just awkward. The food was not all that, and it was frustrating that we had to go back and forth. Dont recommend it. Another couple had to send their pies back for being cold and opted to leave. Apparently, there is a new chef.

   almost 2 years ago
3. Kelly ★☆☆☆☆

   Attended after a funeral, the hostess was pleasant however the elderly "waitress" left a lot to be desired. The bowls of soup were dropped on the table spilling the soup. The other plates were thrown on the table with force, I've honestly never seen an elderly person have a tantrum and I don't think a funeral was the place to do it. We waited 15 minutes for one drink order and the other never arrived. I wouldn't recommend at all.

   almost 2 years ago

1. Allison Gibson ★☆☆☆☆

   Very disappointing first visit and last. Breakfast was a joke very small portions. The smallest egg one tiny bit of bacon over cooked black pudding and as for the fruit pudding looked like something my cat pucked up Nothing like the picture of the breakfast on their menu. 2.50 for a coffee 2.50 for tea. It won't last if they don't up their game Would never recommend them. Maybe try the Indian next time

   almost 2 years ago
2. Brian McFadyen ★★★★★

   Just gad a light lunch at this wonderful restaurant. Food was just the right amount and delicious. Well worth a visit for a bite to eat. Will definitely be back in the future. Keep up the great work.

   almost 3 years ago
3. Joe Woods ★★★★★

   This place is a hidden gem absolutely brilliant wee restaurant, great service and great food. Best restaurant we have been fir a long while. Cheers guys

   almost 3 years ago

1. Margaret Cook ★★★★★

   It's a wee jem. Think its just been taken over again. The menu is small but the food is great. There was 5 of us who went after work we were the only ones there I think because it hasn't been discovered yet. The service was discreet but attentive. Will definitely be back.

   almost 3 years ago
2. Claire Kerr ★★★★★

   Went using the current two course for less than £10 menu. I don't know how they can possibly afford to do it at such a price but the haggis bon bons were huge and tasty. The fish tasted really fresh and lovely (would have happily paid double for it). I'll definitely be back and recommend it for anyone thinking of going.

   almost 3 years ago

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