SWS Chinese Restaurant in Edinburgh

Reviews

1. amit kant ★☆☆☆☆

   I recently ordered lemon chicken from this takeaway and was extremely disappointed with the overall experience. The dish was served with pineapple, even though the menu did not mention pineapple as an ingredient. Since we don’t like pineapple, this completely ruined the meal for us. When I called the restaurant to politely mention the issue, instead of understanding the concern, they started arguing and were quite unprofessional in their response. As customers, we expect clear menu descriptions and respectful communication, neither of which we received. This experience was really frustrating, and sadly, I don’t feel confident ordering from here again. I hope they improve their customer service and update their menu to avoid misleading customers in the future.

   almost 8 months ago
2. Pauline Forfar ★★★★★

   Yet again lovely meal SWS tonight, enjoyed very much, been coming to you for years, when we lived in Stenhouse and now in clermiston still come to you guys, I can honestly say your stars. Thank you Chefs.

   almost 11 months ago
3. Nathan Monaghan ★☆☆☆☆

   I ordered two chicken currys and asked for no vegetables due to my partner and myself being Allergic to onions ( when my food arrived they didn't listen to the Diary requirements) we had to put the food in the bin. When I called the restaurant they said they would sorted this for next time I ordered, I just tried to order tonight and was told I can only have a discount count, so I thought haply days so I tried to order the same food again and asked how much it would be- they said I only get £3 discount! Bear mind the frist order was £28 ! This is a complete joke and definitely Against the law. Daylight Robbery. They have lost a regular customer now! Please be aware when you order or go into this restaurant if you are Allergic to anything.

   almost 2 years ago

1. Ross mcculloch ★☆☆☆☆

   Hate to be this reviewer but absolutely terrible meal delivered tonight, tasteless watery with chewy beef. Soggy chips not much salt and chilli flavour. Duck in sauce looked and tasted like treacle. First take away treat in a while and awful. Only edible part was the fried rice.

   almost 2 years ago
2. denise elizabeth shiells ★☆☆☆☆

   Ordered via Just Eat and left a review but funnily enough the comments haven't been posted?? Delivered quick, but peking ribs have made both my husband and I vomit terribly, (this happened within an hour of eating them) my husband is now complaining of stomach cramps. We can only assume they weren't cooked properly?? Won't be ordering again.

   almost 3 years ago
3. ricky ric ★☆☆☆☆

   I ordered a chicken curry with mild sause qthe sause was like water.... very poor.NRVER AGAIN .

   almost 3 years ago

1. Leanne Young ★☆☆☆☆

   We had food poisonous from this restaurant. My whole family especially ma kids were sick after having their food. AVOID AVOID AVOID.

   almost 3 years ago
2. Euan McLeod ★☆☆☆☆

   I would definitely not recommend ordering from here. The food is good but service is terrible. It took 2 hours for our food to arrive, called to ask where the food was and was told the driver left 15 mins ago, 25 mins went by and called again and was told he just left. Asked for a refund and was denied as food was delayed on time.

   almost 3 years ago
3. Andy Wallace ★★☆☆☆

   90 minute delivery times these days. Used to be really fast delivery at 10 mins and good food but last three orders poor and now trying elsewhere. Phoned to complain but got no call back.

   almost 3 years ago

1. Ross Hall ★☆☆☆☆

   Horrendous service. Ordered via Just Eat, order accepted, payment made etc. 45 minutes later they decide to cancel the order with no explanation. Just as well I was on my laptop and noticed the email as no call made to tell me. Called and told too busy and traffic too bad to deliver. Checked Google maps and journey 2 minutes more than it would be at the quietest of times.

   almost 3 years ago

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