Smart Fish Bar Restaurant in Bristol, Stoke Gifford

Reviews

1. John Gallimore ★☆☆☆☆

   Chose to use this chippy as have been working local for a few weeks. First two visits were fine tbh, good quality food and no issues however, last week when ordering I wasn’t asked about food intolerances ( trust me this is normal, most places don’t ask) so knowing how sick I would become, I ALWAYS state which items I can’t eat (avoid stay in hospital on antibiotics). When I got food back to hotel room it was laden with the ingredients I CANT eat. I called the restaurant and spoke to the manager. He immediately blamed a new member of staff and said “she is training”. I commented that as she’s so new, food intolerances and food hygiene would probably have been the first thing she was taught. The manager agreed and I explained that I would not comment on social media as it’s his business and I was satisfied that he would resolve the issue. We agreed that next time I call in he would rectify the problem. I assumed reimbursement or free food. Last night I called in to see what was to be offered, unfortunately he immediately said that the issue was that I didn’t explain the severity of my intolerance and I should have been more specific!! So here we are on media leaving a poor report. I assure you that if I hadn’t checked my food I would have been hospitalised. I am fully aware of my condition and don’t treat it lightly. I just want to make any future customers aware that this treatment is not acceptable. I walked back out of his shop as I couldn’t put up with ignorance and dishonesty Shameful really

   1 year ago
2. J Sm ★★★★★

   Best fish and chip shop around. The cod is huge, and the chips are always great. I’ve tried the gluten free batter which was fab. I order online to save queuing. It’s definitely the best in the area and we’ve missed them the last couple of weeks whilst they’ve been on their well deserved break.

   1 year ago
3. Food & travel lover RK ★★★★★

   Tried couple of times. Not a fish person myself but my wife is. So its the best fish and chips in bradley stoke area. First time we tried cod and chips. Absolutely no oil and yummy. Next time we tried haddock and chips but this it was oily . Thats the only reason for not giving 5 star Otherwise prime location near parkway station and ample space for parking. The service was really good too and you could order directly from website… no place to eat but you have a place to sit and wait. Drinks machine. And ya 5£ and above only for cards…

   almost 2 years ago

1. dane marshall ★★★★★

   Have been going to this chip shop since it opened and have always been treated very by staff. Never had an issue with food served (sometimes very generous with the portions, what is never an issue as the food is gorgeous). Ordered last night and got a large rather than a small cheesy chips (again not the first time this has happened, and I'll always be humble about that). Overall, staff are lovely, shop is always delightfully warm or cold depending on the weather, food is always quick even when made to order!

   almost 2 years ago
2. James Haining ★☆☆☆☆

   The worst chip shop I've ever been in. Very bland food the kebab meat is like cardboard with no taste and they give you more salad in the kebab than actual meat. Chips are anaemic also very bland and the prices for such bad food is extortionate. They even charge you for the salad that comes with the kebab , everywhere else I've been for a kebab gives you the salad free. Definitely wouldn't recommend this place to anyone and we definitely won't ever go there again.

   almost 3 years ago
3. Sarah Hill ★★★★★

   I can’t fault this place! We love ordering a little treat a couple of times a month. Gluten free fish or sausage is hard to come by but smart get it right every time! Staff are lovely too!

   almost 3 years ago

1. Pippa Rolfe ★★★★☆

   Stop going here a few years back as had a bad experience but decided to give them other go as craving chips. We when just before closing on Saturday lunchtime and they were help to serve but only want they left which was fine by me (less food being wasted)

   almost 3 years ago
2. Michael Hutton ★★★★★

   Great fish and chips, really friendly staff and quick service. Timing can be everything as with all F&C shops, you want to get the chips as fresh as possible and when you do they're amazing! The worst I can say is that it's closed on Sundays, which is madness!!

   more 6 years ago
3. Mark Rogers ★★★★★

   Great chippy! Always busy in the evenings, especially Fridays and Saturdays with the queue out of the door. A testament to the very reasonably priced food. Have always found the staff to be very pleasant too.

   more 8 years ago

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