I recently visited the store and asked a staff member (whose name I didnβt catch) to check if my size was available. She told me it wasnβt and suggested I look upstairs. I had already checked the website and knew the size was in stock. Later, another staff member named Chloe approached us (junior & menβs section) and asked if we needed help. She checked the system, confirmed the size was available, and went upstairs to get the shoes for me. Chloe was patient, friendly, and very helpful β 5βοΈ for her customer service.
Contacts & Location
π Address: 79A Princes Street, Edinburgh EH2 2ER, United Kingdom
π Phone: +44 131 220 4296
π Website: office.co.uk
Photos
Reviews
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Kanchan J Menon β β β β β
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Abby Kang β ββββ
Just went into store to get a pair of shoes. Shoe selections are nice, but really poor customer service. Two chubby women in the counter are absolutely rude and roll their eyes when we asked to check out and they were giggling in front of us after whispering to each other. This store needs to hire more courteous staff. And they take 20 to 30 mins to go get different size of shoes.
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Brenda Li β β β β β
I bought some nice shoes. I am satisfied. This is probably the most cost-effective store on this street. The staff is very friendly. There is also a 10% student discount, which can be added to the discounted price.
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Manon Lavastre β β β β β
Even though the shop was really busy (2nd of January), the whole team was really kind and helpful. Would 100% recommend!
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Sophie Lawson β ββββ
Shocking customer service. Went to walk into office and the door was shut and locked, one of the workers came to unlock the door and let one of the customers that was inside out. The worker then proceeded to slam the door in my face as I tried to walk in, with no explanation as to why the shop doors were locked, I tried to get in again when another customer came out and asked the guy why I wasnβt allowed in and he completely ignored me. I was disgusted by this as this was during opening hours, I think the staff in general should have a little more respect for their customers.
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John Mitchell β β β β β
Super kind staff, clean floors, and super kind staff
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Ennael Manaois β ββββ
Itβs our first time to visit Edinburgh. I was disappointed with one of the staff (Kirsten). She was rude to me when I asked her for the shoe size I needed. Since I really wanted the shoes, i asked another staff about it again just to be sure that she did not misunderstood me. But she rudely grabbed the shoes from the other staff saying she already checked it. Grateful for the male staff who assisted me in the end. Be kind, Kirsten. Donβt roll your eyes to Asians. Incident happened on: August 26, 2023 Location: Princes Street, Edinburgh
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Alison Massie β β β β β
3rd shoe shope we visited today staff alot more helpful than the previous 2
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Carole Hoggan β β β ββ
Shop a bit small felt a bit claustrophobic. Staff friendly but getting shoes to try on was a slow process and in the end ran out of time.
New Review
FAQs
What is the address of OFFICE Edinburgh, Princess Street?
OFFICE Edinburgh, Princess Street is located at 79A Princes Street, Edinburgh EH2 2ER, United Kingdom
What is the phone number of OFFICE Edinburgh, Princess Street?
You can contact OFFICE Edinburgh, Princess Street at +44 131 220 4296
How can I get to OFFICE Edinburgh, Princess Street?
You can find directions to OFFICE Edinburgh, Princess Street by following this map link