Jhoots Pharmacy

Reviews

1. Mark ★★★★★

   Always been helpful and pleasant it can't be the easiest job dealing with grumpy sick people

   almost 9 months ago
2. Cliff Cardoso ★☆☆☆☆

   Appalling service! They are open from 9 to 6 and shut from 1 till 2 for lunch. I work from 9:00 to 5:30 every day, and it takes me an hour to get there from work, which makes it impossible for me to get there in time in order to pickup my meds. On several occasions, I have had to leave work early in order to get there to pickup my meds. Today I had to leave work early and got there at 5:45, only to find they had already shut, despite them claiming to be open till 6pm! And this is not the only time they have closed before 6pm! I am now without my diabetic meds for several days as they are closed over the weekend! Appalling service that does not even deserve a single star! Last month they forgot 1 repeat prescription, resulting in me running around on Saturday to try and find a pharmacy open on Saturday that could process an emergency online prescription, because of their mistake! I have had mistakes with repeat prescriptions on several occasions, where they have forgotten some of my meds, resulting in me going days without my diabetic medication. I have twice tried to switch to another pharmacy, but Jhoots have blocked the transfer and 'hijacked' the online prescriptions themselves, despite me switching the nominated pharmacy to another pharmacy! I DO NOT RECOMMEND THIS PHARMACY AT ALL! APALLING SERVICE!!!

   1 year ago
3. V G ★★★★★

   Staff is excellent and my father collects for me all the time. Staff go above and beyond most of the time and the young chap is very friendly and talkative. The pharmacist is amazing, and does his best to help people even if it means not giving any medicine that could harm them. Would recommend and would come again

   1 year ago

1. David Mootatamby ★★★★☆

   Whenever I had dealings with the pharmacy - they have always been pleasant. I've been able to collect my repeat prescriptions on time as promised. They are courteous and friendly all the time. They seem to be always pretty busy. Good service as far as I am concerned.

   almost 2 years ago
2. C A ★☆☆☆☆

   Literally the worst and slowest service on the planet, would just avoid completely

   almost 3 years ago
3. Otee Oats ★☆☆☆☆

   What’s the point in sending prescriptions here when they take an hour to even serve you, then they’re out of stock

   almost 3 years ago

1. Adam Hawkings ★★★★☆

   Very knowledgeable young pharmacist, couldn't of been more helpful when I visited the pharmacy. I like the 'one person at a time' in the store policy as it allows me to safely get my prescription without interacting with other patients inside! The store manager is great and quickly resolves any problems I have with the surgery next door I wish all pharmacies were run like this one. Just a shame they have little to no stock on the shelves and it looks like the place is closing down. However, I understand this was a company decision due to COVID and not the managers fault for the shelves being empty.

   almost 5 years ago
2. J L ★☆☆☆☆

   Almost no stock. Queues outside for no apparent reason. Prescription issues on a regular basis. Raised price of paracetamol products already on their shelves when virus lockdown starting. ug

   almost 5 years ago
3. Omar Loveridge ★☆☆☆☆

   My much loved Nan is blind and has mobility issue's so she requires home delivery therefore on a standard day she wouldn't be able to get to the pharmacy unaided (Commcab/Dial-A-Ride). She has been using pharmacy made blister packs for a number of years now as she has problems popping the tablets and capsule or capless from the blister packs . They don't put items in the blister packs and just chuck it in the bag no explanation. Because there was a problem with them ordering / receiving prescription or stocking. the tablet she's had to downgrade to a lesser pain killer so she can get it on time in her blister pack and they mark tablets as put in the pack but for me being there she would not know some were missing . And some weren't in the made up blister pack but a separate box if she was lucky enough to get it at all it's not uncommon for them to miss out tablets she can't fill hers up anymore herself she's 71 and register blind and disabled. Maybe il try and get her moved . I wish I could of given Zero stars ,terrible care for a elderly person in the community they don't care. Update 29/08/2019 Also I feel these people have no commitment to the protection of the local community and I tried to take a sealed yellow box of sharps for a friend's who's had a op and refused to take them back and pass them back to there supplier to be destroyed IL never go back again they'll hand out needles for diabetes but not take them in for destruction.

   more 6 years ago

FAQs