So disappointed. I visited the store on the 16th October knowing which machine I had seen online and wished to order. Went to store in the hopes it would give an advisor commission or meet their sales targets in order to support local high street stores. Was told it wouldn’t be ready until November as it was on preorder. That was ok. It got to the 20th of November without so much as a call or email to say we’re still waiting for stock. I checked the information on my confirmation to ensure they had the right contact number too. I then emailed to say cancel the order since I’ve had zero communication in over a month and never got so much as a sorry to hear that, or even an acknowledgement. Ordered another machine from curry’s at 4pm and it was delivered and installed at 7am the very next morning. You try to support local but when this is the service, the businesses who actually want the custom will win.
Photos
Reviews
-
Fiona Gunn ★☆☆☆☆
-
Helen Donnelly ★★★★★
Absolutely delighted with the service. Everything done over the phone, I got exactly what I was looking for, and delivery time was exactly when it said it would be. They took all the packaging away as well. First class service.
-
Karin Miller ★★★★★
Bought a washing machine last month and from stepping through the shop door to fitting of machine we had first class service. Staff very knowledgeable about products and delivery was extremely quick. Will certainly return.
-
Bonzo ★★★★★
Excellent Family ran business for your TVs, DVD, Home Cinema, fridges, freezers, white goods.
-
Dorothy Dominy ★★★★★
This is a good store with some stock available for very quick delivery. Able to give advice and recommend tradesmen to help with installation or general work. Never disappointed, they give knowledgeable, friendly, cheerful service.
-
Maureen Muldoon ★★★★★
I needed a new washing machine.I phoned on Monday 20th at 9Am.I ordered the machine I chose and paid for it.I was delighted that it would be delivered on the Friday.The two men who came with it were excellent. Very professional.They removed the old one and even cleaned the floor before installing the new one.I was delighted with the service. That is why I go to Frank Craig,its the personal touch from beginning to end.Excellent Service. Many Thanks.
New Review
FAQs
What is the address of Frank B Craig?
Frank B Craig is located at Frank B Craig, 13/15 Union St, Larkhall ML9 1DX, UK
What is the phone number of Frank B Craig?
You can contact Frank B Craig at +44 1698 882029
How can I get to Frank B Craig?
You can find directions to Frank B Craig by following this map link