Amici D’Italia Pontypool Restaurant in Pontypool

Reviews

1. DanLaura Brown ★☆☆☆☆

   We ate here for a Xmas outing on 13/12/25. We pre ordered months before as we were a table of 17. Despite this, when we arrived we were informed that some of our orders were unavailable....so - what's the point of pre-ordering then? The atmosphere was SO LOUD we had to shout over the table to hear each other. The girls waiting the tables were ok, friendly enough. The service was mediocre at best, food missing (again despite pre ordering) people waiting whilst others had eaten theirs. And here's the worst bit ***BE AWARE** there is an automatic 10% SERVICE CHARGE on your bill which we WAS NOT TOLD ABOUT BEFORE PAYING. Now, I'm a generous tipper where it's deserved, but this was not deserved. Despite everyone paying their bill, there was mystery items on the bill that apparently needed to be paid, but none of us had ordered. Seems like a bit of a scam to me. The amount these people must have had in service charges was astounding. For this reason, please avoid this place. I won't be recommending it to anyone. Try the Italian in Brynmawr instead- knocks spots of this place!!!

   almost 6 months ago
2. Laszlo Szabo ★★★★★

   Really good food and super friendly staff. Everything came out fresh and tasty, and the people working there made it a great experience. Would definitely go back!

   almost 8 months ago
3. Jason Morgan ★★★★★

   Just had a takeaway pizza. Absolutely stunning. Will definitely order from here again. And definitely be going for a meal. Friendly staff and polite.

   almost 3 years ago

1. Ian Roynon ★★★★★

   Hidden gem for the area. Car park always seems to be full so finding parking along the road can be difficult. Staff were very friendly and food was delicious, garlic bread is enough for 2 or 3 people to share. Pricing was good for the quality of the meal. Highly recommend a visit.

   almost 3 years ago

FAQs