PUMA Store London Carnaby

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Reviews

1. DREW HYLTON ★★★★★

   Adeola was so patient and super kind such a great vibe ..the store had a good vibe to ! Let me try on and take my time with the many pairs of shoes I was looking at ! Will definitely be back again x

   almost 3 months ago
2. Kayleigh Francis ★★★★★

   Mat was amazing! Really took the experience to the next level. We went to look for some Formula 1 merch and he stood with us going through all the different merchandise and spoke to us about the current season and merch designs. He even went so far as to fetch us sealed products instead of the ones on display. Would recommend going here just to get a chance to chat with Mat because he just makes it while he helps you find what you need! Thanks again Mat!

   almost 3 months ago
3. Esther ★★★★★

   Great team at this store. Thanks to Rich, Matei and Malachi - so helpful getting a manchester city kit with printing done in fast same-day turnaround. Nephews will be estatic!

   almost 6 months ago

1. Elizabeth Okeowo ★★★★★

   I am writing to express my sincere appreciation for the exceptional service I received today at your Carnaby Street store, thanks to a remarkable member of your team Malachi. From the moment I stepped into the store, Malachi’s warm and proactive approach stood out. He went above and beyond to assist me with genuine care, professionalism, and efficiency. His attention to detail and willingness to help didn’t just make the shopping experience enjoyable it completely turned around what had started as a difficult day. In a time when excellent customer service is all too rare, Malachi’s dedication and positive attitude are truly refreshing. He is a credit to your team and a shining example of what outstanding service looks like. I genuinely wish all staff were as committed and capable as him. Please extend my gratitude and recognition to Malachi. I hope his efforts are acknowledged and celebrated—he certainly deserves it. Thanks so much!!!

   almost 8 months ago
2. Maja Sophie Klimaschewski ★★★★★

   Had a great experience here at the store today, especially with Michael, who gave me great advice, and helpful- very genuine and so friendly. I wasn’t even able to buy the shoes because I can’t take them back on my plane, so there was nothing in it for the realm. They still advised me very patiently and were so lovely. Thank you - especially to Michael!!!!

   almost 9 months ago
3. Gabriele Buonasperanza ★★★★★

   Great help from Cosmin for making possibile the child dream printing the name on the shirt just few minutes before closing the shop! We'll never forget U!

   almost 2 years ago

1. James osborne ★★★★★

   Customer service was excellent. Was greeted by a friendly member of staff who was very helpful. My son purchased a AC Milan shirt after chatting to him.

   almost 2 years ago
2. Harry Cameron ★★☆☆☆

   I phoned up to check they had a particular type (MG) of football boot in store and they confirmed they did. However when I arrived in the shop I was told they didn't stock that type of boot, so they'd just wasted an hour of my time travelling there and back.

   almost 2 years ago
3. Debbie Geraghty ★★★★★

   Fantastic service received at the store today. Friendly and helpful staff, will definitely be returning!

   almost 3 years ago

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