Haymarket Hotel Lodging Business in Edinburgh

Reviews

1. Jennifer Ferguson ★★★☆☆

   We have stayed here several times and have always enjoyed the hotel. The rooms are lovely, the food is excellent and the staff are friendly. This time however, I was unhappy. We were checked in twice and our rooms were swapped around unnecessarily until I was fed up with being taken from one room to another. The staff didn't seem confident and that's disconcerting. The room was OK but we were messed around unnecessarily and it just got silly. The carpets on the stairs were dirty and mouldy in places too. After a good night's sleep in a nice room, we went for breakfast. It took 50 minutes to get our breakfast and I was really annoyed to have to try three times to get someone's attention to take our order. The waiter was looking at his phone! We decided not to eat in for breakfast again. This is really annoying. We're regular customers and we shouldn't have to gamble on whether we will receive good service. I also found that the online services are using really obviously poor English with spelling and composition. The overall feeling is that it just isn't up to scratch. I don't want to stay here again.

   almost 7 months ago
2. Josh Jenkins ★★★★☆

   A passable stay in Edinburgh, with lovely staff and fantastic transport links - the hotel is just a couple of minutes away from Haymarket train station, tram station, local bus links, and is a flat walk to Princes Street and the city centre. There are also plenty of coffee shops and a Tesco Express in very short walking distance should you want a morning coffee, pastry, or late-night snacks from somewhere in the vicinity. We stayed in a superior double room, though not so sure about the 'superior'. The sound insulation wasn't an issue for us, but could easily have been - you can hear anyone passing in the hallway very clearly, and doors opening and shutting creates a fair bit of noise which might disrupt light sleepers looking for a sleep-in. Our bed was comfortable, but the room could use a bit of TLC. Decor feels dated in a way that suggests things have been gradually replaced or implented over time as needed, rather than with any commitment to an overhaul. Plug sockets are only present on one side of the bed, which isn't a deal breaker, but something I always note in any hotel - if I'm not staying for the luxury of the place, odds are I'm using it as a hub for nearby sightseeing and being able to easily recharge and reset for the following day is a must. The shower was ultimately good but the water pressure and temperature took some time to get right on first use. The bathroom more broadly was clean and very spacious, but absolutely freezing. It was a particularly cold snap when we arrived (even for Edinburgh!) though not for the whole of our trip, but this meant we saw the impact of that cold weather play out. Whilst I'm not blaming anyone for the weather, the bathroom is poorly insulated and apart from the cold (I'm talking barely above 0°C *indoors*) which meant we absolutely needed to make sure the door was closed at all times, the room also became a slip hazard after showers. We don't splash around and even like the open cubicle design on the shower, but shower steam would settle on every surface in the bathroom, immediately becoming very wet, cold, and slippery. Water would pool near the shower entrance too, and whilst one floor towel was provided, this was ultimately soaked through and did nothing for grip either. The bathroom was nicer once the weather picked up, but the slip hazard remained to some extent. The rest of the room was also quite cold during our cold snap, though a plug-in radiator was there to take the edge off, and the bed was very warm. A decent hairdryer was also provided. Overall a convenient hotel for location and putting your head down, and friendly staff. But our room, with its heat and sound insulation setbacks, and dated but passable decor, could use some updating.

   almost 8 months ago
3. Leigh de Castro ★★★★☆

   We went to Edinburgh to celebrate my partner’s birthday and stayed at Haymarket Hotel. The staff went above and beyond — I had a cake delivered ahead of time and asked if they could set it up in the room before we arrived, and they happily did this. The surprise turned out perfectly. The location is excellent, just a short walk from Haymarket Station and about 30 minutes to the Old Town, making it very convenient for exploring the city. We also really liked the classic townhouse look of the building — it adds a nice touch to the whole experience. The room was generally clean and comfortable. The only downsides were some noise from neighbouring rooms and a slightly old smell coming from the bathroom. Despite that, we appreciated the thoughtful service and had a nice stay.

   almost 8 months ago

1. Jiayi ★★★★★

   I stayed here for 2 nights and had a great time in Edinburgh! the location was amazing - scenic 30min walk to the castle/Old Town area, or buses/trams/train right outside. the room was very clean and warm, on a beautiful street with lots of cafes nearby. the staff are also really welcoming and helpful. i'd love to stay here again

   almost 8 months ago
2. Alwyn Barry ★★★★★

   Amazing experience. We were given a beautiful very large room with tall ceilings, amazing historic plasterwork and beautifully decorated with Super-King bed and modern en-suite. The staff were so friendly and helpful and made our stay a pleasure. The breakfasts were beautifully cooked and they offered a big variety, cleverly incorporating Scottish tastes. The hotel is in New Town, right next to Haymarket which is a major bus/tram/train interchange, and 20 mins walk from Old Town and the Castle. We had a wonderful time there and strongly recommend it.

   almost 3 years ago
3. Stephen Brandon ★★★★★

   Very friendly and accommodating staff, nothing was too much trouble. Rooms were great value for money. Breakfast was good, fresh and tasty. The wee bar in the hotel was cosy and friendly. My bed was comfortable and the bathroom extremely clean with fresh towels. We would definitely stay again.

   almost 3 years ago

1. Peter Birkas (Bate) ★★★★★

   Great room for a reasonable price. We stayed only one night but I would stay longer next time without hesitation. Clean and warm (this is not usual in the UK) room, super friendly staff, cool atmosphere, the only problem for us was the water pressure in the bathroom.

   almost 3 years ago
2. Sophie Dieck ★★★★☆

   We stayed one night here. All in all the experience was pleasant. The rooms were very nice, clean and modern. Both Check in and check out were uncomplicated and quick and the employees were very friendly. The only downside was that our shower was not working properly. There is no elevators in the buildings. The area around the hotel is great if you like small cafes, good food and a bit of charity shopping and if you walk into town it takes approximately 30 min. For parking I would recommend the JustPark on Distillery Lane. Even if it looks slightly questionable, it allows you to leave your car without worrying about the allowed parking times. We did not try the breakfast.

   almost 3 years ago
3. MrMarks4 ★★★★☆

   The rooms are beautiful and huge. Its all very nice..lovely clean towels and robe with slippers.. there's free tea and coffee and a coffee machine in the room.. breakfast is additional. £14.95 for the cooked option.. the staff are extremely nice and helpful.. my only negative is the parking.... it's possible to park on a quiet road about a five minute walk from the hotel and it's £8 for 24hours but the car is vunerable out on a quiet street.. but all in all I'd say it's a very good choice and value for money..

   almost 3 years ago

FAQs