22 Chester Street

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Reviews

1. Sue Turner ★★★★☆

   Lucasz the manager very friendly and helpful. Our room with twin beds was downstairs. We had private bathroom and entrance. Quiet area. Easy walking to public transport and pubs etc. No food provided, but kitkat in our room each day was lovely.

   1 year ago
2. Katharina Kotow ★★★★★

   We stayed for 2 nights, the rooms were amazing and cozy, the beds very comfortable. The bathroom was very modern, despite the whole building being very (beautifully) old fashioned. The location was ideal, quiet at night, but just a 20-30 minute walk to the city center. Easily accessible from the airport. The host was very kind and helpful. The price is also very good.

   almost 2 years ago
3. Jennifer Lim ★☆☆☆☆

   Definitely not coming back and DO NOT RECOMMEND - bad attitude from manager We were travelling as a family of 5 so got two rooms here for 3 nights. There wasn't a 24h reception as it was a guest house so all requests were done (e.g. tea/coffee top up) via Whatsapp or in person if manager was around. Everything was fine until there was no hot water to shower for one of the rooms on the second day. We notified Loukas, the manager who was dealing with us. All we wanted was for him to resolve the matter but he was confrontational and would not believe that there was a genuine hot water problem (he also never came into the room and check). He believed that all the hot water was out, despite none of those in that room had showered. We had already checked for hot water for 30 mins but he requested that we ran it for another hour (frankly it's ridiculous for any guests to have to wait for 1.5h just to get hot water if functioning). Only after 1.5h of waiting and still no hot water then Loukas finally admit that there was an issue. I was extremely disappointed and frustrated with Loukas's attitude as he was in denial about a genuine issue we had. Should he had offered to investigate earlier on and listen to us, we would have been forgiving. He was extremely defensive as he said that in his 7 years he never had issue with this and other neighbouring rooms were fine (seemingly gaslighting or painting the image that we were troublemakers). The next day he said he sent for a plumber but the issue wasn't resolved. Funnily enough, another guest knocked on our door to ask if we have hot water. So two nights without hot water, no apology, no resolvement. Appalling. We did not seek compensation so no excuse to justify for such defensive behaviour. He also painted himself as the victim as he said that my mother shouted at him but actually he raised his voice in the first place and my mum got agitated because he wouldn't believe us.

   almost 3 years ago

1. Wizz Kid ★★★★★

   From booking to leaving the service was excellent. Lucas was just a brilliant host and could not do more for me. The stay was pleasant.. clean.. warm.. perfect. Perfectly located and just excellent all round. Will be staying again when next up in Edinburgh.

   almost 4 years ago
2. Frances Curran ★★★★★

   Great guest house... loved my stay there.

   more 6 years ago
3. Simon Polovina ★★★★★

   Great guest house, friendly manager, and central location. Recommended!

   more 7 years ago

1. Rachel Else ★★★★★

   Loved our visit here, the rooms are beautifully kept, the owner is more than helpful and frequently goes above and beyond for the comfort of his guests. I'll be recommending this to anyone planning a trip to Edinburgh. The only downfall was the limited WiFi range. Would absolutely go again.

   more 7 years ago

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