Next Clothing Store in Yeovil

Reviews

1. Elizabeth Sinclair ★★★★★

   I returned a lampshade to the Yeovil store convinced I’d got the wrong one. I’d ordered it online and thought the wrong shade had been put in the right box. Louise served me and she was incredibly patient and helpful. I realised that it was actually the right shade but it didn’t look exactly a match to my two existing ones. Louise went out of her way to reassure me and that I was happy with my purchase.Nothing was too much effort for her , first class customer service! Thankyou Louise!!!

   1 year ago
2. Kim Bourton ★☆☆☆☆

   I visited the store in Yeovil last Friday 4-5 pm - chose items and went to pay. There were other people waiting. Looked across to the menswear section and there were two members of staff (no customers) chatting away and totally unaware of waiting customers. I left without the items I was intending to buy. I was not impressed, nor were my fellow shoppers. It is not surprising on line sales are rising. Surely one of the staff should have been on the main counter? Very disappointing.

   almost 2 years ago
3. Cheryl Terry ★★★★★

   An angel called carole was amazing today.nothing was too much trouble. She kitted both my autistic sons out for suits. Next yeovil is a shop one of my sons love. Carole is always so lovely to him and always ready to help. Shes an absolute star.she gave good advice on matching the suits with ties shoes and belts and what could of been an extremely difficult time she made it very quick and easy guessing both the boys sizes straight away Thank you sooo much for your help.

   almost 2 years ago

1. M C ★☆☆☆☆

   Staff childish and unprofessional. Since speaking with 3 different people about 1 specific problem and none of them had any clue of what actual, decent customer service is I think the company have a HR problem. Maybe this is why there stores didn't last on the high street.

   almost 4 years ago
2. Tom Allen ★☆☆☆☆

   Can't the store managers use there tiny brains and work together and go out and clear up all that rubbish, yes it maybe Christmas and might not be your job but its disgusting and who knows you may even attract more customers!

   more 7 years ago
3. George Grinter ★☆☆☆☆

   The peel center have a great selection of shops and those shops and their staff respectively our excellent. The actual peel center however seems to be quite partial to stopping the locals parking in the car park late at night. I see no issues as long as the cleanup thr litter, there are no houses to annoy

   more 8 years ago

1. Lee Ellis ★★★★☆

   Good store with good staff. Could do with a bit of redecorating as looking a bit tired. Now that everything is next day delivery not sure why they don't expand the range further. There is a medium size range to choose from but in high numbers of the same size, e.g. the same t-shirt in large size 6 times on the same rail.

   more 8 years ago
2. Louise Roels ★★★★★

   What can only be described as a harrowing day, shopping for a suit for my son for Prom. We walked Yeovil, from Bridal shops, to small shops, to big departmental stores, we were losing hope to finding one. What surprised me most was the common theme of ' we don't stock a big range, go home and Google it!', and not very helpful staff. A last stop to Next, Yeovil. A warm welcome and smile. A genuine 'Can I help you?' A lovely woman named Carol, who made several trips to the stock-room, found a lovely suit, that fitted like a glove. She also offered fantastic fashion advice, and won my son over and made him feel like a million dollars. She kitted him out, with shirt, and tie, shoes and belt so he could see the whole effect. Brought tears to my eyes. Carol, you are amazing, and nothing can replace the personal touch with customers. Thank you again :-)

   more 10 years ago

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