I returned to Tesco at Bathgate and was helps by two members of staff with a problem over paying for my shopping two days before. Sandra, the duty manager and Julie helped me at customer services. I cannot praise them enough…fantastic customer service. Please pass on my thanks.
Visited tesco bathgate, for advice about my phone and was served by Iona, very helpfull and polite she really done everything for me, as I'm 72yrs old and struggled with my problem, sorted everything for me, a compliment to your training and Iona being so patient with me. Please thank her for all the help. Thank you. Graham McDonald
Kitten milk 2 months out of date, second time this has happened. My fault for not checking before buying but why are staff not removing these off shelf’s when it’s out of date by that long?
Been to this store more in the past month than I have been in years. Family members would often rave about it but I personally didn't see much difference than most other Tescos. But I'm slowly beginning to come around. I see their point. Staff are very pleasant. Coffee shop upstairs is great. Both the hot food and coffee is very nice. Checkouts have some of the friendliest and cheerful people I think I've encountered in any major supermarket. I like this store and will definitely be visiting more often.
Bathgate store. Poor service. Gone right down in my estimation. Bad service, only two check outs open on the many occasions I've been in. Queues at the self check out area where Tesco is treating customers like cattle queuing up to be milked. An insult to customers, Tesco making them work and part with their cash in the process. Severe cut in service to customers so that they can coin in more money for very little effort whilst using as few staff as possible to run the store. Not nearly enough stock of lots of necessary items on the shelves. But you can get some fancy tat and sweets over on the right hand side of the store. Pathetic performance all round.
I'd avoid this store if you're driving at busier times, the carpark has an odd layout and becomes gridlocked. By the time you've turned in, it's too late to get out. Stuck there nearly forty minutes on a Saturday lunchtime - only went on for fuel.
Getting sick and tired of this store, A few times this has happened now. I’ve been shopping, the time before today I was buying alcohol as Christmas presents. When I got to the checkout obviously they asked for ID which I had, the woman then asked my sister for ID. I questioned why she needed ID as it was me that was buying it and I was standing there with mine in my hand. The woman was quite rude about it but eventually let me have it. Tonight I was in, again with my sister as I’d gone in for a few things on top of a birthday gift. Again when we got to the checkout I was asked for ID (which I had in my hand ready to show her) and then my sister was also asked. I asked why she needed it as it was me buying it, I told her she was 15 and she told me that we looked similar ages therefore she couldn’t let me have it as she would get in trouble if she was caught. My sister looks her age, I look my age, if not older. I could understand her not approving it if I was standing there with no ID. But I was the person buying it. It’s extremely unfair to assume that I was buying it for her. At the end of the day it’s their loss, I actually found it cheaper in another shop but what’s the difference to someone that looks over 25 and wouldn’t get id’d standing there compared to me? I’ve been in that shop many times with my mum in the past and she’s been buying alcohol and I’ve never been asked for ID. It’s an absolute joke
OK but overly priced on many products. Like many other shops, supermarkets. Clothes range is good, toy range is average. Staff are brilliant and very helpful.
Tesco Superstore is located at Blackburn Rd, Bathgate EH48 2ES, UK
You can contact Tesco Superstore at +44 345 677 9033
You can find directions to Tesco Superstore by following this map link