Coatbridge Health Centre

Reviews

1. Alex Mclatchie ★★★★☆

   Although sometimes it can be a wait to get through on the phone to speak to a doctor onced ive got through theve been really great ! Compaired to some of the other horror storis ive heard this one by far the best ! I would have scored a five although im not keen on the new line youve to phone for a repeat prescription as i find it hard speaking into answering machines

   almost 4 years ago
2. Sam Harty ★★★★★

   We are in a hugely difficult period with Covid. Since the Pandemic started the Doctors and support staff have been outstanding. Cannot praise them high enough.

   almost 4 years ago
3. Mary W ★★★★★

   My husband and I registered with this practice when we moved to North Lanarkshire in 2005. Throughout these sixteen years we have received a high standard of care. All medical practitioners have been extremely attentive and thorough in their assessments, treatment and onward referrals for our health care. The fact that we get to speak to a doctor, who on listening to our symptoms, makes a decision whether we need to be seen or not, I think is tremendous. Yes, you may have a lengthy wait.... I don't mind, what a service. Thank you so much to this practice for your care and attention, which has maintained very high standards despite the pandemic. I hear friends talk about their difficulties getting through to their doctor and I am eternally grateful for the service my husband and I receive from Waverly.

   almost 4 years ago

1. margaret montgomery ★★★★★

   I have recently been in touch with a GP from the practice DR Forsyth who was very very good nothing was too much trouble for her she put me at complete ease and I will be looking at trying to get an appointment with her when I become unwell.She was a breath of exiting air for the practice.

   almost 5 years ago
2. Kevin Gilmartin ★☆☆☆☆

   Avoid at all costs; this is an absolute farce of a practice. 15 years I was with Dr Singh at Blairgrove, and I always saw the same doctor and received my prescription the same day. Since being moved to Waverley I haven't seen the same Doctor twice, mostly been dealt with over the phone, my medication has been cut to half the supply per time, and when I do have to re-order it has never taken less than 3 or 4 days for the resupply to come in. I ask you, what it is the point of giving us a repeat medication slip if we just have to call up and order it again anyway? It completely defies logic. Oh, and quick shout out to the reception staff who have all the tact and manners of a grumpy nanny goat with a hangover.

   more 6 years ago
3. Lesley T ★★★★★

   It's an excellent way to communicate the fact you can get right through to a doctor for a telephone triage is amazing. We should think ourselves lucky as some practices you need to call about 100 times to get through to be told by the receptionist that there are no appointments left. The fact the doctors give out the appointments is amazing. We are VERY lucky to have this system.

   more 7 years ago

1. Sophie ★☆☆☆☆

   If myself and my Husband could rate this practice zero stars we would! The receptionists are on mobile phones or gossiping when they should be assisting patients! The Practice Manager and Assistant Practice Manager are a disgrace to the Surgery! You are removed of their register through no fault of your own but at the decision of an inexperienced Assistant. Left without repeat medications whilst under GP treatment! The practice is awful and needs inspecting URGENTLY! They are not empathetic towards patients and lie through their teeth! AVOID this GP Surgery if you know what's good for you!

   more 7 years ago
2. Mark MacLeod ★★★★☆

   Have attended the practice for my whole life and don't think I could go anywhere else now. Doctors have always been very caring and patient with me. Follow up appointments or referrals are done very quickly in my experience. Any health concerns I have are taken seriously and the doctors go to great lengths to help me in any way they can. Self check in screens can be a bit of a problem at times and it sometimes feels like you wait ages at the reception but overall I can't praise the doctors enough for everything they do.

   more 8 years ago

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