Joules Bristol, Patchway

Reviews

1. Lucky ★★★★★

   what a lovely experience at this joules!! i had a bit of christmas money to spend, and i’d seen that there was a sale on quite a few joules items over the xmas period. i’d spotted some joules rugby shirts/jumpers that i liked recently but couldn’t afford them. i was really happy to see a good £30 off most items, so i thought i’d treat myself. so happy with my new rugby shirt!! some lovely clothes in here and the staff were chatty and helpful. i love joules clothes and will hopefully return for more soon x

   almost 6 months ago
2. Hannah ★★★☆☆

   Store layout is good. Clothes are nice, but staff are extremely rude

   almost 8 months ago
3. Lana Ivanova ★☆☆☆☆

   On November 2nd, at approximately 6 PM, I made a purchase totalling £300. Unfortunately, my experience with customer service was unsatisfactory. I inquired about the possibility of exchanging the item for a different size, but I was informed that I would need to return the item and make a new purchase. When I asked if I could simply change the size without repurchasing, the staff informed me that this was not possible. Additionally, I found the behaviour of both the assistant manager and the cashier to be quite rude.

   1 year ago

1. natasha hobday ★★★★★

   One of the staff in this store has amazing customer service went out her way to try and find a purse that I was looking for, unfortunately it was not exactly what I wanted. Very impressed by her lovely nature and helpfulness, an asset to the company.

   almost 4 years ago
2. julie walker ★☆☆☆☆

   no item has appeared in my post box . I wrote an email to ask where it was, tracked it. it was still in the system. and no response from Joules. it was for £9.60 i guess i will have to write that off. very grumpy customer

   almost 4 years ago
3. SF MF ★★☆☆☆

   Clothing shop

   almost 4 years ago

FAQs