DoubleTree by Hilton Glasgow Central

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Reviews

1. Martin Johnston ★★★★☆

   Stayed here for a work trip. Rooms were fine, clean and comfortable but nothing standout. The executive lounge was really good and probably the best part of the stay. Nice lobby and bar area, and breakfast was decent with a good choice. Great location right in the city centre, easy to get around. Solid option for a business stay.

   1 month ago
2. Nikki Doyle ★★★★★

   5 stars again. Doubletree by hilton. Our 3 stay here and you dont disappoint from the reception staff to the rooms. Outstanding. It was a birthday trip for 16 year old daughter, we booked the hotel to go see a show. What a fantastic birthday she had, the balloon,banner and chocolates request was dealt with effectively and quickly. We checked in early. Had to pay but didnt mind. Our room was not ready, we went shopping and came back luggage and decorations where all in room in place for us returning. We will definitely be booking for our next trip. Thank you again .

   almost 2 months ago
3. Liz Stark ★★★★★

   I booked this stay through my Hilton Honours Membership for 1 night as my partner was invited to the Scottish Foitball Cup Final as a cooperative guest. I thought I would spend the day shopping and using the hotel facilities. I asked my friend to join me however I was unable to make amendments in the app therefore I arrived early to the hotel to ask the reception staff for assistance. I must commend Abi & Tom for their outstanding service for which I am completely grateful, they both went above and beyond the call of duty to help us choose a room that suited 3 people and for a little extra we paid for the Executive Lounge. They also were able to get us checked in early before midday for no extra cost with free warm cookies and water. Amazing assets to the team I am looking forward to the remainder my day here as a first time guest at this particular hotel. Well done Abi & Tom and thank you both for everything.

   almost 2 months ago

1. Tony McQue ★★★★★

   This is my second stay at a Hilton this year and another really good one. The hotel looks like it has had a recent renovation and the decor is fantastic, the nod to local history is impressive. The room was comfy and clean, although beware of the building works going on if you are not an early riser! The real credit to this hotel is the staff, they could not have done more to make me feel welcome and were all so friendly. Hotel bar was also surprisingly decent with a good atmosphere. The health club staff were again lovely but the place needs a good deep clean and freshen up. Breakfast was spot on. A great hotel in a brilliant location.

   almost 2 months ago
2. Connor Z ★★☆☆☆

   Check-in was smooth. The female staff at reception was helpful and efficient. Got upgraded to an executive room with lounge access as a diamond member. Room was on high floor away from street noise. However, they failed to mention that a construction team was working the hotel exteriors just outside the room. They continued drilling into the walls until 8pm which was absolutely unacceptable. Room itself was a bit cold because the air con didn’t work well. Went to the lounge downstairs for a drink and nibbles and sat there for 15 min without being greeted or acknowledged. Most staff were actively interacting with other guests, some of whom even arrived later than me. The tall male staff was the worst during my entire time there. He engaged in lively conversations with other guests but never once asked me how I was doing. He only came to take my finished plates all out of a sudden right before going to talk to other guests again.

   almost 3 months ago
3. Kevin Hogg ★★★★★

   I have stayed at this hotel many times and it’s always impressed me from check in to check out it’s always pleasure. Upon entering the hotel we were greeted by smiles from reception however the girl did not acknowledge my loyalty as a Diamond member but I was however treated to an upgrade to a suite. However this time I have had some minor issues. Room 619 is an amazing suite but to only had 1 bin in the whole two room layout. Also an inconvenience was that there was no pen or pad in the room which made it difficult to fill the laundry form in. Also at the side of the bed was a dirty sock from one of the previous guests but again very minor. Breakfast was plentiful with full cooked and continental options available, but on two of the mornings the desk at the restaurant was unmanned and staff were just loitering and talking before they decided to seat us. Upon seating us on 6/3/23 we were sat next to a few of the coach party members and the profanities coming from their mouths was disgusting which just dampened the morning atmosphere to which staff did nothing about. In the end I had to ask the guests to tone it down as it’s not acceptable when women and children are seated in close proximity. The exec lounge is great Raymond and Connor were very attentive and again the choice was great even had some decent spirits on offer and the canapés were delightful. The restaurant again had plenty of choices but what I love about it here is how intimate it actually is and is perfect for any occasion. The health club is standard but has no spa facilities for massages etc but it’s perfect for an early morning swim or even a fairly late one to de-stress before retiring for the evening. An all round good 4.5 had the minor things not of happened then it would have been a perfect 5 from me. But that will not deter me from coming back.

   almost 2 years ago

1. Lukas Drozd ★★★★★

   Nice and clean rooms overall. Great customer service and location. Nice and friendly staff in restaurant. Big thumbs up for staff doing the Executive lounge. Very nice and helpfull. Our favourite hotel to stay with kids now. Only the gym is a bit outdated. But can live with that.

   almost 3 years ago
2. Corrigan Ian ★★★★☆

   Quite impressed with this hotel. The rooms are quite small, but the team who run this are very, very good. housekeeping to f&b (breakfast is really good) and Exec Lounge were excellent, Front desk also sorted my issue out with the incorrect room . Great location to run along the canal and jump on the subway too.

   almost 3 years ago
3. Addison Iu ★★★☆☆

   The room was very nice, it was spacious and great. So was the lounge, a very nice and quiet space. That can not be said for the restaurant though, our dinner could be described as atrocious. The food was disgusting, the burger cheese and bun were lacking. And the service, they took our plates without when we haven't finished yet, the burger was in my hand and my plate was taken. They also gave our deserts whilst we were eating our main! It wasn't like the restaurant was closing soon either! Onto the facilities, the pool was small but nice, so was the sauna and steam room though, horrendously small they were, probably only 3-4 people could fit in those. Would probably not recommend to come back.

   almost 3 years ago

1. Cecelia ★★★★☆

   This hotel might not look much from the outside but inside it’s lovely. The staff are friendly, especially the Bistro staff. The bedroom was a decent size, and was nice to have a bath as well as a shower. Beds were comfy and all you can eat buffet breakfast was nice. On our last night the room above us decided to overflow their bath, which worked its way through the floor and down the one wall of our room. Staff were very quick to stop the water from the room above after a quick call down to reception. The only reason for not giving this hotel full stars is the leisure suite. On the first evening of our stay we used the swimming pool. It was very busy and even though there are clear signs saying no jumping or diving into the pool, parents still let their children do so. It made what should have been a relaxing experience horrible. I don’t enjoyed constantly being splashed. Staff didn’t monitor this either which is a shame.

   almost 3 years ago

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