dexter's coffee shop

Photos

Reviews

1. Susan Osborne ★★★★☆

   Quite small with lots of regulars, Dexter's is a friendly coffee shop serving decent coffee. There's a special welcome for dogs. The café's named after one.

   almost 2 months ago
2. E F ★★★★★

   Dexter’s is a wonderful little Cafe! I have visited a few times and often recommend to people looking for a restful coffee in a pretty cafe. I visited today with a dog that I am looking-after and had a lovely coffee and cake. Although, things didn’t go to plan as Claire (who from my understanding owns the cafe) was being friendly and saying hello to the dog, the dog (to my absolute horror) bit her. I couldn’t express enough how sorry I was. Regardless, Claire was so lovely and understanding. I was absolutely mortified and embarrassed but Claire was so professional and kind. A lady sitting near by witnessed it and reassured me and was also so lovely! That kindness alone says a lot about the community of Dexter’s. This cafe is a gem! I love the interior, the coffee and cake, the staff, and I appreciate it even more for the way they dealt such a naughty dog! Thank you for reacting in a kind way and I am really sorry!! Xx

   almost 6 months ago
3. David Jenkins ★★★★★

   Posting reviews is not a habit for me but, just occasionally, it seems necessary. I have just seen a negative comment about Dexter's here, which deserves to be highlighted because it is really so wrong. Dexter's is a fine coffee shop, with a dedicated owner, loyal staff, and many regular and satisfied customers like me. The negative comment is really destructive. The writer, shining her London coffee credentials in truly pompous fashion, weighs in on the owner, the quality of the coffee, the uniqueness of her terrible experience compared to the normal welcome she experiences elsewhere, and ends by telling us all to avoid at all costs. So, first to correct the narrative. Dexter's, in five years of trading in this part of Bath, has brought a community to life. It is a meeting point and a place for conversation, a place where good things in life are celebrated, and not so good things are comforted. The coffee is sourced from a reputable local roastery, Extract and the owner knows precisely what her clientele need, which is really good coffee and light snacks, delivered consistently in a great atmosphere. But she is balancing a complex community; the shop is welcoming to owners and dogs, walkers and cyclists, people working and meeting. To keep all of us happy, and her business running, she has to be a manager and a diplomat. She does it brilliantly. Sometimes, people do push things a bit. Cyclists, like me, might lay a bike across the window; or someone may bring their lunch from somewhere else and spread it out for an hour whilst working and drinking one coffee. All without asking. Luckily such things are rare, and nearly always no offence was ever intended, but it is necessary to point out a problem, put it right and carry on. But of course there is always a reviewer out there who, if crossed, feels the power to write a review which slams not one thing, but everything about an establishment. And in doing so, the reviewer shows herself to be a righteously indignant huffer and puffer. Dexter's is great, so is the coffee and the company. Do not avoid. Unless that is, you are one of those negative reviewers who delights in trying to destroy small and valuable businesses. By all means please, you, stay away. See you at Dexter's everyone else!!

   almost 7 months ago

1. Helen Christie ★★★★★

   Walked the bath skyline with dog child, and this cafe is wonderfully dog friendly and at a very convenient point to collapse and have a well earned cup of coffee and a sausage roll. The lady who served me was very welcoming and helpful. They also have dog biscuits!!! Definitely going to go again.

   1 year ago
2. Carol Jenkins ★★★★★

   I met two chums here, for a New Year catch up stayed about 2 hours. During the morning we had 2 coffees each plus free water. You order at counter then have table service with a smile. Lovely atmosphere, relaxed and friendly. We were not hassled to move on or buy more and will definitely come again. I aim to try the cakes next time - they looked delicious!

   almost 3 years ago
3. Nicholas Soar ★★★★★

   Loved coffee; nice raspberry lemonade: nice friendly staff. Simple, cool vibe with Tunnock’s tea cakes & seats outside

   almost 3 years ago

1. Tajol Gill ★☆☆☆☆

   I came into what I thought would be a lovely cafe. I approached the counter with kindness and good intent. The young lady serving me seemed a bit off but I didn’t take it personally. I tried to ask her about the cakes but she didn’t really seem too interested in chatting to me. I ended up buying a lemon cake. My partner needed to use the restroom so I waited outside for him with a friend. On this particular day, my partner was feeling slightly ill and was taking a bit longer in the bathroom than usual (not a crazy amount, I would estimate 10 minutes maximum). The owner came outside and asked me if my partner was okay. On first instance, this came across as genuine concern. I told her he was okay and just feeling ill. She didn’t seem pleased with this answer and told me she had a customer waiting to use the restroom. I assured her he would be out soon and that I would text him to pick up the pace a bit. Because the owner seemed so concerned and frustrated, my friend I was waiting with didn’t want it to seem like he was doing anything illegal in the bathroom so he told her with good intent that he was doing a number 2. Her demeanor changed instantly and I almost thought she was joking when she said: oh no, I don’t like that at all. She got extremely angry and upset and started to tell me to get my partner out of the bathroom and that I should ensure it was clean for her next customer. She urged me to clean the bathroom and make sure it was ready for the lady that was waiting. There were two people in the cafe that were sitting down when we came in so the cafe wasn’t particularly “busy” at this time. It seemed like the two people had also been there for at least 10 minutes before us and could have kindly waited patiently as my partner was feeling ill. She said there were public restrooms down a direction we had already come from and did not spot any. To appease her, I said that I had purchased a cake so we were paying customers in which she responded: please, a £3.40 cake? In my experience, I have never paid more than probably £10 in a cafe so I’m not exactly sure why she emphasized that point. I unfortunately cannot control my partner’s bowel movements so I called him to tell him to make it quick, he then came out of the bathroom. After the way the owner spoke to me, I would have thought she would have said something, literally anything, to my partner but she only stared at him as he walked out of the cafe. I’m pondering if this is because he is a tall, white, male, and me, a brown female. I have never had someone in customer service speak to me this way, and honestly I became quite scared. I think if my friend wasn’t waiting with me, I may have started crying. I tried to get my ill partner out of the bathroom as soon as possible and out of the cafe which soon became what felt like an unsafe space. The owner seemed to be speaking from her emotions which makes me wonder if this is a common occurrence. I understand how some businesses may feel like a public restroom, and while I believe restrooms should be open to paying customers, I think the way in which the owner spoke to me was appalling. I wish the owner could have raised the issue she had with us with kindness and respect. Additionally, we walked in ready to enjoy the treats they had to offer and unfortunately we were not welcomed in return. I honestly wish the owner and this business well, but felt I must share my story.

   almost 3 years ago
2. Hoogie II (Hooooo) ★☆☆☆☆

   Staff were very rude. As Google reviews doesn't allow me to continue the conversation, I'm editing my original review. The reason why I went into the establishment was so that I could use the restroom as I was feeling quite ill. My partner purchased a cake on my behalf and waited for me to be done with my business. I hadn't been more than 10 minutes when a member of staff approached my friend and partner and started talking to them. The resulting conversation made them feel very uncomfortable and embarrassed. As I walked out of the establishment I was still unaware of the situation but I could tell that I was unwelcome. I would go into further detail but the condescending tone of your reply says more than I ever could. I had a lovely time in Bath, but unfortunately dexter's coffee shop was a low point in the visit.

   almost 3 years ago
3. Fiona Crisp ★★★★★

   Friendly, welcoming and delicious coffee and cake in abundance. A real local gem, this cafe is buzzy and busy (so you may have to wait for your drinks for a couple minutes - but take a moment and read a mag or look out the window as there is always something going on!) We love the atmosphere, the decor and the fact Dexter's is super dog-friendly so it's a great spot for a decent coffee to take on a dog walk on the neighbouring canal or Skyline walk. A local gem.

   almost 3 years ago

FAQs