Two really nice and polite ladies (blonde and dark red hair) who genuinely try to make customers feel cared for, even when the cafe is busy.
I wandered in, on a miserable day, and decided on a hot chocolate to warm me up. I was lucky to be served by a lovely young lady, called Emma. Emma was the perfect antidote to a rainy day. She smiled, greeted me warmly, and served me with exactly what i ordered. Thank you, Emma. You've brightened my afternoon.
My Hazelnut Latte was lovely, drank most of it before thinking of taking a photo :( Really happy with the availability of alternative milk and vegan cream as I have lactose intolerance. Girls serving coffee really lovely, patient (when I couldn’t make up my mind what I want) and friendly :)
I recently visited Costa Cafe on Portishead's High Street and was impressed by the quick and polite service. The staff created a welcoming atmosphere, making my experience enjoyable. The coffee was excellent, and the overall environment was great for a relaxing time. Highly recommend!
I asked for a grande size coffee, whilst I know it's not starbucks because starbucks staff are never rude, I was asked twice what size I wanted....while she wanted to make a point that she was not starbucks and told me she didn't understand the word Grande....this was while there was a long line behind me listening to her reprimand me on costas choice of wording.....rudeness to the enth degree. This was the manager.....
It was freezing in there, I asked staff about the heating and was told there wasn't any which was a shame. Only one loo working as well. Food and service fine. I was with my elderly mum, so reluctant to go back again.
Not much seating as it gets quite busy being on the main high street. Often a queue here but again mostly because it is busy. They have changed their opening times as it used to be open until 6 but now only until 4. Limited parking around the site and however this sometimes can be dependent on what time you go. Two toilets are available on site too.
Having queued for 10 minutes to get to front of the queue, I was then told I would have to wait another 10 minutes because they had phone orders to fill. They were still taking requests on the phone for more of them as the queue grew longer. Even though the now 9 people in the queue had already been waiting for what was now 15 minutes. I am a long time user of costa and must have spent thousands in their coffee shops . Really disappointed to be treated this way. I left the shop and went elsewhere .
Really lovely Costa. This store is of medium size. Plenty of seating inside and outside. It's very clean, tidy and the staff are efficient with cleaning the tables quickly. The staff are very friendly and welcoming. The drinks are made efficiently and are spot on for taste. Plenty of choice of cakes, sandwiches and snacks. Toilets available here, which were clean.
Costa Coffee is located at 56 High St, Portishead, Bristol BS20 6EL, UK
You can contact Costa Coffee at +44 333 003 5883
You can find directions to Costa Coffee by following this map link