Jen Tays Family Counselor in Edinburgh

Reviews

1. Philippa Valle ★★★★★

   Caring effective therapy

   almost 2 years ago
2. Beka M ★★★★★

   She has become to me like a trusted friend. I was in a bad place when I first started with Jen but through weekly sessions I started to improve, now a year on and I barely recognise the person I’ve become! One thing I love about Jens technique is that she always lets you come to your own conclusions, she just helps you to get there and understand things along the way. I’d highly recommend her to anyone searching for a therapist, worth every penny!

   almost 2 years ago
3. Marjorie Tyler ★★★★★

   Very helpful and listens well, she has helped to calm me, and to think more positively. Angelo therapy dog is just lovely and very well behaved, I've never met a dog like him. He's so understanding.

   almost 3 years ago

1. Jeni Bond ★☆☆☆☆

   I went ahead with the initial assessment session with Jen based on the 5 star reviews provided here. My understanding (now) is that you have to commit to Jen's full programme to see a benefit but I felt very uneasy in that first session. I felt a lack of professionalism and clear structure in terms of arranging our initial call, lack of response to my texts, little explanation of the process I was getting into, and at the end of the session we were interrupted by someone coming into the room. Jen muted the session to talk to them. Overall I felt uneasy during the session without clearly defined parameters, and the most challenging part was that I did not feel heard. A couple of times Jen talked over me when I was answering her questions. I feel I had clearly stated my hopes for the session/s at the beginning and I didn't feel that that was acknowledged. I didn't feel supported or in safe hands, I didn't feel able to ask questions freely, and for someone who has experienced a lot of trauma, I feel that establishing mutual trust is a really important part of therapy. I reached out to Jen about my concerns via email after the session and I asked for a full (or partial ) refund, which she refused. Jen may have support to offer other people but for me it was not there on the day and it was disappointing, especially considering the high level of charge.

   almost 4 years ago
2. Roxy Cock ★★★★★

   Previously I recovered from a long standing hurtful Relationship of 3-4 years, after a few sessions of theta healing with Jen, so this can work too.

   more 8 years ago

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