Halfords Bristol, Patchway

Reviews

1. OneWingedRose ★★★★☆

   I'm really happy with my visit to the store today, after almost two months of problems with this 30+ year old hand-me-down bike of mine, it's finally all working again! Shout out to the technician James, he was polite, efficient, and seemed to know his stuff, and he made sure everything done to the bike today was covered by the warranty of the last service the store did on the bike (which sadly was a less good result by different staff back then). Felt like I was in good hands. In fact, everyone in the store today were pretty great, sadly I didn't get the name of the tall guy who managed to successfully diagnose the last problem, but I'm super grateful for all the work everyone did today, thanks a mil everyone! The only real annoying thing about the service this time around was that about 3 different times this past week the store said they'd call me at X time or on X day, and they never did, not even once, and it's seemingly impossible to get in touch with the store over the phone. So anytime I wanted an update or to know what was going on I had to go to the store in person, which isn't that close to where I live and costed bus fare. So I can't give a 5 star for that, and cuz the questionable experiences previously, but the staff today (Friday late morning/afternoon) were top notch and I'm really really grateful for having a working bike again! Thank you all so much! Merry Christmas and holidays! P.S - To anyone reading this with bike problems, I recommend getting a piece of paper and writing down the issues you have and the causes you suspect, and handing that in with your name and number with the bike. It seems fixing issues with old bikes can be a bit hit or miss/trial and error, and I think I could've communicated to them better at the start so they'd have more information, so I'll definitely be doing this list idea if I have any future issues.

   almost 7 months ago
2. Angus Davidson ★★★★★

   I came here on Black Friday to look at dash cams. The staff here were really friendly and I ended up joining Halfords Motoring Club as you get a free MOT and a discount on products. I ended up buying a dash cam on the Halfords website as they exact model I wanted was only available online. I spoke to a staff member here who was very knowledgeable of dash cameras.

   almost 7 months ago
3. Rebecca Lau ★★★★★

   I visited Halfords today for a free car battery check, and I was really impressed with the service. The staff were very professional and helpful, and they clearly explained what was happening with my battery and the reason for the issue. Excellent customer service — thank you!

   almost 8 months ago

1. Paul Rees ★★★★★

   Had to pop back to Halfords at Cribbs Causway to get a new Battery fitted. It was a Saturday and I expected a long wait but 10 minutes later it was being done by an extremely helpful and knowledgeable Member of the Team there who are all really nice too. Batteries these days are not as simple to fit as they used to be and You HAVE to get the right one for Your car.Mine has Stop/Start and May have needed pairing to the Car which You cannot do Yourself,Which They check and do for You if needed. As I am a Member of the Halfords Club I got a discount on the cost of the Battery and a free fitting saving Me £30.(I get a free MOT too ! ) So all in all a good choice and I would not hesitate to recommend.

   almost 9 months ago
2. Lucky ★★★★☆

   We popped into halfords at cribbs this morning as hubby wanted a rear dashcam. Ever since we got in a car accident we’ve been rather alert! It was a bit of a palaver signing us up for Halfords motoring club… we wanted the discount for the product so decided to sign up. There were a few technical issues so it took us longer than expected. Still, we walked out with the product we wanted. Loved the radio on in here songs like Super Bass by Nicki Minaj. Not the type of music you’d expect but i was vibing!!

   almost 11 months ago
3. James atkin ★★★★★

   Ordered bike online, but it hadn't arrived. Store staff, especially Lorna, were fabulous and sorted out a replacement, and got me back on the road for Monday! Thank you very much!

   almost 3 years ago

1. Lewis Richardson ★★★★★

   Took the tank up Hal's Cribs for a battery fitting and a health check. Staff at the trade counter were excellent; friendly and funny, service excellent (got me signed up to the Motoring Club there and then), and the price was very reasonable as well, considering there was a fitting fee. Once outside at the fitting station, Josh was an absolute hero. Really nice lad, a credit to the Hal's brand. Knowledgeable, efficient, friendly and chatty. And he managed to get the sodding battery box off (I had failed miserably, repeatedly, hence why I came up for the fitting!!). Top, top lad, really happy with everything today. The tank feels like brand new!

   almost 3 years ago
2. Jane Berrie ★★★★☆

   Easy to find what I wanted but a ten-minute, one-in-front wait at checkout due to a complicated discussion in with the customer in front. No one arrived to staff the spare adjoining till. Nice service once I reached the counter and a good price for what I bought.

   almost 3 years ago
3. Mike Tucker ★★★★★

   Excellent support from your your staff member called Ethan A - he helped us to check that a steering wheel lock was compatible with our car steering wheel by coming out to the car to install it personally while we watched. Well done. Great customer service.

   almost 3 years ago

1. Review Russ ★★★★★

   Review Russ from appleradio.co.uk says......had the best customer service from the bike department. Really helpful and knowledgeable, been a long time since had real customer service like this. Well done to the staff on Sunday 16th Oct 2022 in the bike dept.

   almost 3 years ago

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