I recommend refraining from visiting this establishment due to concerning management and staff behavior toward customers. Additionally, the sight of staff smoking outside while handling hot food at the counter raises significant health and safety concerns.
I visited this shop today, where I encountered the manager, Mr. Matthew Green, who displayed a considerable lack of professionalism. Upon my arrival, he immediately remarked that I should refrain from bringing my dog into the establishment without first obtaining permission. It is important to note that my dog, a 16-week-old Cava poo, is currently undergoing training as a service animal. He has successfully accompanied me throughout various locations in Scotland and England, including esteemed five-star hotels and bed and breakfasts, without any complaints. I presented the official identification card bearing my dog's photograph, yet Mr. Green continued to be uncooperative and dismissive. In contrast, the female staff members at the shop were courteous, helpful, and understanding. Regrettably, the male manager's behavior was beneath standard expectations; he appeared to spend more time outside the store indulging in vaping rather than attending to customers. Having resided in Old Kilpatrick for my entire life, I have decided to cease my patronage of this establishment. I have also heard from fellow residents about their dissatisfaction with the service provided.
Bacon roll should have 3 full rashers in it, I got sold one with 3 half bits of bacon! Not impressed and it was cold.
Great selection of absolutely everything!! Couldn’t be happier to stop by this hidden gem, now the service you may be thinking? Absolutely outstanding!!!, lovely girl Ellie behind the till, had a wonderful conversation with her and she brightened my day. Lovely manners, so helpful, and a very pleasant asset to the store !!! Will come again
Open to 10pm every day Great little store with friendly, helpful staff. City prices (so: not expensive) with local convenience. Correct hours at 17 Sep 2024: open to 10pm each day Mon-Fri 7am to 10pm Sat 7:30am to 10pm Sun 8am to 10pm (I asked about the hours because I was surprised to find it open)
724 and still not open
Bad bad customer service, like a lot of places these days... Cheeky sarcastic staff. Whatever happened to customer service
Plenty of stock to choose from. Staff friendly. Only 1 person serving big queue down middle of shop someone was upstair ans a girl on shop floor doing nothing dont know why she couldnt help.
Friendly staff but over priced
Breakfast roll and a Costa, great offer to start your day off
Scotmid Coop Old Kilpatrick is located at 2 Freelands Rd, Old Kilpatrick, Glasgow G60 5ED, UK
You can contact Scotmid Coop Old Kilpatrick at +44 131 202 6882
You can find directions to Scotmid Coop Old Kilpatrick by following this map link