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Reviews

  1. Lara Lang ★☆☆☆☆

    Absolutely shocking service following the death of my mother. Instructed them to process Grant of Probate and what followed was a lesson in poor client care, lack of any empathy, no progress unless sent chaser emails and no reply when complaints raised. DO NOT USE this company for any legal matters, especially following the death of a loved one. This company simply does not care at all. I have been dealing with the Bristol office but the partner dealing with my case covers all the offices - AVOID, AVOID, AVOID

  2. Tim Kemp ★★★★★

    Would highly recommend Ince. A great team, Friendly and polite with good advice kept me informed at all stages, would highly recommend this firm, They are in your corner from the start.Five star service.

  3. Drew Leonce ★★★★★

    Ince is an incredibly professional firm. They were able to see my case through with the best outcome possible. Rashmita in particular has been amazing to work with. She has been caring, dedicated and committed to ensuring the best for her clients.

  1. Charmian McKeown ★★★★★

    They have been so supportive and helpful, when I was very much out of my depth and unsure of the process I needed to go through. I worked with Amy Nunn and she made me feel at ease and explained everything clearly to me. Very efficient and I would highly recommend.

  2. Nick ★★★★★

    Speaking with Kay McCluskey, from Ince Metcalfes gave myself some really clear direction in understanding my options when in came to considering litigation action. She was brilliant and explaining how the system worked and her approach to dealing with obstacles to overcome. Strongly recommend her and her team.

  3. Jen E ★★★★★

    I cannot recommend Gillian Clarke at Ince Metcalfes enough. She truly went above and beyond on my case. With Gillian's wealth of knowledge in medical negligence claims, combined with her compassion, professionalism and determination to get the right result, was a winning combination. Thank you so much for everything you fought for on my behalf and to ensure that I was finally heard by the people that mattered. I will always be grateful for all your hard work.

  1. Stephen O'Sullivan ★☆☆☆☆

    We had a horrible experience with their solicitor. We were trying to purchase a property in Bristol and invited Metcalfes to represent us. At the beginning, the solicitor told us if the purchase process didn't go through, he still needed to charge around £50-100 for his work if it’s not our fault. We happily agreed on that. At a later stage, the solicitor changed his job to another firm without giving us notice and automatically passed our case to one of his colleagues. It’s already unprofessional. Afterwards, the vendor of the property decided to not sell his property because he was fed up with the long process. After we told Metcalfes what the 1st solicitor said about charging £50-100 for unsuccessful case, they insisted that we had to pay for £464.68. We told them this amount is much higher than that proposed by their 1st solicitor at the beginning. I can’t believe they said they cannot find the solicitor now because he left, and we didn't have any written agreement about this amount, so they couldn't verify it. It’s unbelievable. I got very angry and asked their manager: “Does is mean what your solicitors say doesn't really matter? We can’t trust their words unless they write everything they said down.” The manager replied ‘Yes’ and rudely hung up the phone on me. First, we never asked to switch solicitor. It’s all done inside their firm without discussing with us. Second, they should take responsibility for their own employees’ action. We paid to a firm, not to a particular solicitor. It's completely unfair to the customer. Shame on them! We will never use them again and wouldn't recommend them to anybody. If you are thinking about using them, you may want to carry a secret recorder in your pocket for every meeting with them. Otherwise, they may just deny what they said before because their words are completely unreliable.

  2. Charlotte Gray ★★★★★

    I approached this company a few weeks ago when I was having trouble evicting a tenant who refused to move out at the end of a tenancy. I turned up with no appointment and was kindly met by Francessca who gave me solid legal advice for free. She followed up my visit with formal written advice and possible next steps. Francessca subsequently supported me over the next few weeks going back and forth with changes that occurred along the way. She was very responsive and never pushed for any route for financial gain but maintained supportive and professional with her advice. Although I did not end up proceeding with legal action on this case, I would highly recommend both Francessca and the Quality Solicitors company to anyone who needs advice and support on landlord services. I will remain a landlord and will not hesitate to use their services again in the future, knowing that they will provide me with the professional cover and grounding that a landlord needs. Thank you

  3. Mandie Percival ★★★★★

    We have been enormously impressed with the level of service provided by the team at Burroughs Day. Very clear guidance was given at each stage so we were able to decide on the best course of action to take. The team are professional, knowledgeable and efficient ensuring high levels of customer service during the whole process, thank you!

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FAQs

What is the address of Ince?

Ince is located at Queen Square House, 18-21 Queen Square, Bristol BS1 4NH, UK

What is the phone number of Ince?

You can contact Ince at +44 117 929 0451

How can I get to Ince?

You can find directions to Ince by following this map link

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