Contacts & Location

📍 Address: West Street, Castle Combe, Chippenham SN14 7HX, United Kingdom

📞 Phone: +44 1249 782206

🌐 Website: exclusive.co.uk

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Reviews

  1. Pradeep Tapase ★★★★★

    This was our fourth visit to The Manor House, and once again, it was an incredible experience. We booked the Lazy Sunday package for my husband’s birthday, and from start to finish, everything was perfect — the room was elegant and peaceful, the bed unbelievably comfortable, and the staff warm and professional. Dinner at the Bybrooke restaurant was a highlight, with the sommelier offering a brilliant wine recommendation and food that was simply out of this world (the bread deserves a special mention!). Every aspect of our stay — from the beautiful grounds and serene Italian garden to the exceptional service and dining — made it a truly memorable visit. It’s the perfect escape from the busyness of everyday life, and being only a short drive away, we can’t wait to return soon, especially to try their Sunday lunch!

  2. Marysia Bialek Dabrowska ★★★★★

    We spent two wonderful nights here with our family, and it honestly felt like living inside a movie set. The peace and calm of this place are truly magical — you can feel it the moment you walk through the gardens. Every corner looks like a postcard. The food was absolutely delicious — beautifully presented, full of flavour, and served with so much care. And the breakfast… just out of this world! Fresh pastries, local products, everything perfectly prepared. The staff were warm, professional and genuinely kind. If you’re dreaming of a true countryside escape — peaceful, elegant and full of charm — this is the place. We’ll definitely be back!

  3. Theo Kazas ★★★★★

    I believe 5 stars are not enough to show the level of satisfaction of our stay at the Manor House. Right from the get go, we were met by professionalism by the wonderful girls at the reception. A mix up with the room selection, was handled immediately, with a smile, (with a better room) and with complementary drinks. When this is the first impression, you just know your stay will be 10/10. And it was! During our stay we pretty much experienced the full level of hospitality at the Manor House, dined at the Michelin star By Brook restaurant, had amazing cocktails by the bar's fireplace, walked around the grounds, experienced Castle Inn cousine, enjoyed the lovely autumn colors of the British countryside. Special shout out to Declan at the bar, his cocktail suggestions were spot on! All in all a prefect stay, super recommended.

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  1. Ann Barker ★★★★★

    Had the Lazy Sunday package with dinner in the Bybrooke restaurant for my husband's birthday. We had a lovely time. The bed was so comfortable and I had the best night's sleep ever. The room, the grounds, and the staff were all wonderful. The sommelier made a great wine recommendation for our dinner. The food (especially the bread) was out of this world and we thoroughly enjoyed ourselves. Noticed they do Sunday lunch, and as we are only 25 minutes away, we will be back.

  2. Emma Orner ★★☆☆☆

    We stayed in one of the cottages for two nights. At first, this place was lovely. It’s a beautiful area and the house is stunning from the outside. However, I wouldn’t stay here again. The food isn’t great at the main house or at their pub in town. It also takes forever for food to arrive. The Inn in town took 45 minutes to make our food (we were the first to arrive and to order). We had to run to a wedding and they don’t provide takeout boxes. So we wrapped our food in napkins. The breakfast at the house requires a reservation to eat. The food also takes forever and is extremely sub par. We ordered coffees and it took 20 mins to arrive. For such an expensive and fancy location, we were expecting a bit more than we received. We had previously stayed in Edinburgh at a less nice hotel that was more accommodating and timely. Our shower wasn’t working and we told the front desk who said “oh we don’t know unless someone tells us.” Which worries me a bit - shouldn’t you check the amenities at a 4 star hotel in each room? Finally, we had turn down service while leaving for the day. Upon returning, none of the trash was taken out. We had left empty water bottles for them to take, none were taken. The bed was made and that seemed to be the only thing that was done. Again, for such an expensive location I would expect trash, towels, and recycling taken. This was such a disappointing stay. Do not stay here. Find another spot in town and come visit for an hour.

  3. David Torbitt ★★★★★

    OMG!! The Manor House is simply quite stunning, the history of this place is second to none as is the food and service. We recently attended a function there and quite simply the service was superb. The food is Michelin star quality and just out of this world. The staff were extremely helpful and attentive and we couldn't have asked for better.

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  1. Dodo Ngan ★★★★★

    It is a gorgeous hotel that I keep coming back for taking pictures. It gives you different feelings in different seasons and weather conditions. The staff are very helpful and we have a lovely lunch in the lounge. The food is very good.

  2. Claire Leach ★★☆☆☆

    Nice hotel and grounds but slow service, terrible food and a HUGE price tag. Food was not good... I was genuinely surprised that the chef's let a couple of meals leave the kitchen, I had a far better meal at pub nearby (The White Hart) which was not part of the hotel. Hotel rooms were quite nice.

  3. Michael Terhorst ★★★★★

    Didn't stay in the rooms, but now I wish I had. Went for the afternoon tea, it was fabulous. Great service, delicate flavours, stunning tea accompaniments, one of the best afternoon teas I've had. Some of the most beautiful gardening, landscaping, and countryside I've seen in Britain. And it sits next to an adorable town. Highly recommend this place as a destination

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FAQs

What is the address of The Manor House?

The Manor House is located at West Street, Castle Combe, Chippenham SN14 7HX, United Kingdom

What is the phone number of The Manor House?

You can contact The Manor House at +44 1249 782206

How can I get to The Manor House?

You can find directions to The Manor House by following this map link