Great place with hidden treasure - The Thournbury Clinic which has amazing, kind and knowledgeable therapists and they do such a good job to keep people in good form, ease the pain and relaxed. Highly recommend!
We came and visited the new jungle softplay today. It’s great for 4 and plus as there is so much for the children to do, the under 4’s area is lovely with the sensory lights but again not a lot for the children to play with. There was also no one supervising and there were issues today with teenagers sat in the under 4 section on their phones and sweating with parents not doing a lot about it. So staff need to be present to monitor these things as the under 4’s was swarmed by many older children today playing very roughly. So apart from that, we enjoyed our time here.
I booked a court for badminton, was meant to book for 8pm but accidentally booked 8am. I called to try and cancel, get a refund or potentially move the booking to another date. No answer on the phone, emailed and still no response. Called again and nothing. Still have not got my money back for a time I could not attend and took all the necessary steps to try and fix! Poor customer service.
the new soft play has completely gotten rid of everything that made the toddler area great. now, it’s just a small, single floored light up area with about 5 blocks. i would rate that 1 star. but the leisure centre itself is fine, standard pool, nice staff. the toddler area is so beyond disappointing though, when it was so good before! won’t be going to the soft play again…
Poor customer service this evening- phoned to book an activity and when I eventually got through, was told I should be booking online and that I will have no option to call in future. What’s the point in having a phone line if you can’t be bothered to actually assist your customers. In general, the availability of swimming sessions is poor too, and part of the reason why I cancelled my membership here !!
Honestly, it's a lot nicer on the inside and well priced. My main issue, is that the baby swim can be absolutely rammed with people in a small pool, almost standing room only, please set a sensible limit of people rather then just letting everyone in, doubly so in these difficult times. Other facilities are quite impressive, good soft play, courts and more.
The desk staff for the leisure centre are generally lovely, with the exception of a couple who have made me feel somewhat unwelcome. The café is mediocre at best, their coffee and food offerings are somewhat underwhelming, understanding of course that this is a leisure center cafe. The pool facilities are decent although the floor in the changing rooms is often filthy. The changing rooms are also often dirty and leave you feeling a bit uncomfortable when drying off.
A well equipped leisure centre with friendly, helpful staff. There's a pool, café, and a good selection of exercise equipment and courts. Wide range of classes and sessions, including several for older people and those with health conditions or disabilities. Yate Active leisure centre is right next to the shopping centre and you can usually park within a few yards of it .
Friday Roller Disco at 6.15-7.45pm was fun. Easy to find, free parking. Well run roller disco for kids and adults with skate hire, over 4 badminton courts, plenty of chairs, lockers if needed, nice stewards, a few games and good cheesy disco music. Next to Minor Injuries Unit if it all goes pear-shaped but all the skaters were considerate/well-behaved.
Yate Leisure Centre is located at Kennedy Way, Yate, Bristol BS37 4DQ, UK
You can contact Yate Leisure Centre at +44 300 333 0300
You can find directions to Yate Leisure Centre by following this map link
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