JRC Global Buffet Cardiff Bay Restaurant in Cardiff

Reviews

1. Courtney Palmer-Jones ★★★☆☆

   For a global food buffet, it felt that they only really had British and Asian food, with some pizza and pasta thrown in. The pizza and pasta were sub-par at best, some of the hot food is great and some is very average - so it’s all a bit hit and miss! I liked the food enough, but I wouldn’t say this is a high-quality buffet, and the food choices felt somewhat minimal. There were some good, tasty vegetarian options which was a bonus. Staff are quick to tidy around you, and always very friendly. The toilets need some attention as they felt rundown and not well-kept with many of the cubicles out of loo roll Worth popping into if you’re not sure what you fancy, but it’s nothing special!

   almost 10 months ago
2. Kirsty Aldred ★☆☆☆☆

   I sent this via email and message to receive no response. Hello, We visited on the 17th as part of my son’s 16th birthday celebration as we had always wanted to try your restaurant. We travelled more than 45 mins to get to your restaurant and paid city centre parking charges to visit. We were left absolutely disgusted and so hungry we visited a takeaway on the way home. I don’t want to post this review on social media or review sites in hope you can rectify this situation with a refund. We were sending full plates of food back to the kitchen as they weren’t edible. There was limited food available with many areas in the buffet areas being out of use. We were a party of 4 and not one of us enjoyed a single thing and we tried a range of options. The curry tasted like it comes from a jar or the microwave. The pizza was soggy. The onion rings were over cooked. The Mac cheese tasted like it had gone off and rubbery. Sweet and sour beef was cold and chewy. The noodles were dry and sticky. The chips were bruised and cold. The dessert choice was awful and the cakes tasted like chemicals. The sweet dishes were solid and stale. The worst was spaghetti and meatballs which tasted like a dish of salty water. These are just some examples I could go on. The waiters were trying to take the plates from under our noses like they could tell we didn’t like anything. Then to pay over £100.00 to be served off plastic plates with dirty cutlery was horrendous. The drinks were served in cans, the water was warm and been sitting on the bar. Honestly I rated my experience 0/10 and regret our choices. I have attached a couple of images I didn’t take many as it was at this point I had decided I would complain and leave the restaurant when not even the most basic of dishes were just so many levels of wrong. Then as we were leaving we were pointed towards the back door to be what was to seem like to be let away from arriving guests. I hope to hear from you soon. Kirsty.

   almost 11 months ago
3. Prashansa Shinde ★☆☆☆☆

   Absolutely terrible experience. The food was disgusting and not worth the £19.95 per person. The live cooking was the worst part - food wasn’t even cooked properly. Most of the buffet was cold, desserts were missing, the jelly was rock hard, and even the fruits were rotten. The sushi was awful, the Indian food was no better, and overall nothing was edible. Staff didn’t bother refilling food, were rude, and even asked to clear my plate while I was still eating. No water is served at the table - you’re expected to buy it separately. Hardly any beer on tap either. This place has no value for money and no manners in service. Honestly, I wouldn’t even rate it a 1. They should be refunding customers instead of charging for such a terrible experience. Avoid at all costs.

   1 year ago

1. Kat Mcardle ★★★★★

   So much to choose from! But not enough room to try every thing so will have to visit again! Great friendly staff everywhere is spotless!! great meal out with the family, disabled friendly venue to, meaning enough space to get around as much as needed especially if you have a big bulky chair or similar. Parking is the only down fall (it don't have any) we had to be dropped off. But still a great venue to have a meal

   1 year ago
2. Priyanka Kore ★☆☆☆☆

   Misleading, Overhyped, and Just Bad Total waste of money. The food at JRC Buffet was cold, bland, and just awful. Nothing had flavor, everything tasted like it had been sitting out for hours. Worst part? They have random restrictions on what you can eat — like only two items from the grill station— but they don’t mention this anywhere not on the website, not while booking, and not even when you're paying. Complete lack of transparency. The ramen station was closed (on a weekday with no warning), and the desserts were disgusting. Cakes were dry and hard, the ice cream tasted like protein powder, and nothing felt fresh or worth the price. Honestly, it felt more like a scam than a buffet. Wouldn’t recommend to anyone.

   1 year ago
3. Philip WHITE ★★★★★

   What a fantastic place for food all those different cuisines in one place, got taken here for a treat by my daughter & son in-law before the Rugby on Saturday wales v all blacks. The food very impressive, such a lot to choose from,I’m having to go back to try the food I didn’t get to try .absolutely delicious hot & tasty .the restaurant lovely & clean, staff very helpful & attentive, well worth a visit especially if you have young children, No reading of menus just walk them round & let them choose. They also have pizzas , chips, jelly oh yeah a massive selection of puddings. Please give it a try . Christmas is coming an ideal place for all the family See my pictures yum

   almost 3 years ago

1. Steven Jones ★★★☆☆

   Standard all you can eat. £22.50 pp All in all an okay experience. I'd highly recommended booking in advance as the place gets extremely busy and that can leave you waiting for a seat for some time. They offer a wide range of food from Chinese, Indian, British and more. The food stalls are always topped up and its pretty easy to get up and get more food when needed. I believe you have a maximum time you can stay but this isn't really a concern unless your planning on eating you body weight in food or get all your monthly calories in. Food ⭐️⭐️⭐️ Quality ⭐️ ⭐️ ⭐️ Atmosphere ⭐️ ⭐️ ⭐️ Price ⭐️⭐️⭐️ Parking ⭐️ ⭐️ ⭐️ ⭐️

   almost 3 years ago
2. Keilah CadoganGV ★☆☆☆☆

   Where do I start. This was by far the worst experience I’ve ever had in a restaurant. We were greeted by a very obnoxious manager called “vj” he was extremely rude and condescending. How he spoke to me and my family was not professional at all he actually made us initially not want to proceed with our booking. after poorly explains their bizarre policy of charging a 3 year old £11 because of his height. Another guy popped out called Andrew young claiming he was the owner of the restaurant and they all tried teaming up against me while I questioned their ethics and how they are speaking to customers. The rest of the experience unfortunately followed suit with the reception part, the food was okay a lot of it was still cold really dry or over cooked. It is definitely not worth £22pp. The chairs are all falling apart and peeling and the ceiling is leaking. They made a make shift bucket with tissue stuffed inside, right behind a customers table. I would highly recommended avoiding this restaurant, it is not family friends nor is it child friendly. There’s many more beautiful places to go to at the bay that will be a lot more suitable.

   almost 3 years ago
3. Writing Reflex ★★★★☆

   Updating my review from 3 stars to 4, upon another visit... Well organised and good service. Food had a lot more variety, was hot and the place was really clean with consistent cleaning and clearing. Taste seems to have improved. Previous review from about 2 years ago: Food didn't taste that amazing, especially for the price. The usual options but the dessert was not great tasting nor well presented.

   almost 4 years ago

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