Nishirath Kitchen Restaurant in Cardiff

Reviews

1. David Sargent ★☆☆☆☆

   I feel it is important to share how bad my experience was with this particular takeaway. on Saturday 15th June I placed an order via there website for delivery at 10.13pm (please bare in mind that I order every single Saturday) the order went through, confirmation was recieved and payment was taken from my account. I had not recieved my order at 11 so thought I would call the takeaway...the phone was ringing but no answer (I tried 6 times and left a voicemail) Please note their website says it was open til midnight. Anyway food did not arrive even though they tool payment. I phoned back on Sunday evening 16th June and spoke to a manager who told me that I had to request a refund online, no sympathy whatsoever and said that they close at 11 when there website says different. I send emails to both the manager and the takaway with a screenshot as proof of order..in one week nobody has bothered to get back to me. what a way to treat a regular customer who orders every week. I will be taking this matter further and will not be ordering from this place again...also as I work in a hotel all promotional menus has now been removed to prevent my guests having the same experience. FUTHER UPDATE I HAD A RESPONCE FROM THE MANAGER VIA MY FB REVIEW SAYING HE WAS SORRY AND WOULD LOOK INTO IT AND GET BACK TO ME...THIS WAS SHORTLY AFTER PUBLISHING THE REVIEW (months ago), NEVER BOTHERED TO CONTACT ME AFTER THAT CLEARLY HE WAS JUST TRYING TO SAVE FACE ON FB, SO AS A REGULAR CUSTOMER THEY TOOK MY MONEY FAILED TO DELIVER AND NEVER ISSUED ME A REFUND.

   1 year ago
2. Dawn Bates ★★★☆☆

   I ordered the Lamb Sashlick and my son ordered a Lamb Chelami. The Chelami was OK, not too over powering, but the meat in my Sashlick was so tough it was inedible. Plus there were only 4 strips of lamb. We were also supposed to get complimentary onion bhajis if we ordered over £20 which never arrived. When I phoned to speak with the takeaway, the gentleman offered to replace the Sashlick but denied that they made the offer of onion bhajis, which as you can tell from the photo is clear to see. The replacement sashlick took 40 minutes to arrive but was still far too overcooked and tough, but there were 7 pieces of meat this time. More onion than meat, so perhaps better named Onion sashlick. Definitely won't be ordering from here again.

   1 year ago
3. Cer ★★☆☆☆

   I would've rated this place 5 stars because I've been ordering off them for over 15 years at least every 3 or 4 months. Unfortunately, I got food poisoning October 2023 last year from either their Prawn Cocktail salad or Chicken Korma. I noticed they failed their spot check Food standard review and was allowed to reopen and trade again with Just Eat which was disappointing to read from the official Food Standard Agency website. I've not ordered from them since and won't order again. (Was a whole lot of polava trying to get a refund from Just Eat and Paypal and the FSA never got back to me to take the food to the lab for testing when I contacted them very next day which was also alarming)

   almost 2 years ago

1. Pirun Sheikh ★★★★★

   Amazing, fresh, delicious quality curries Excellent customer service

   almost 2 years ago
2. Dan ★☆☆☆☆

   Very disappointed, myself and my partner always order for S.O.W but because we were low on petrol decided to try somewhere new for tonight. We ordered a chicken biryani & lamb biryani which were vile, they tasted like the Cook mixed the curry with a stew packet flavour mix, both myself and my partner threw it away, safe to say I won’t be returning here. I will say the onion Baji & Keema Naan were tasty and the mint sauce was really good, however the only edible parts to the meal which is a real shame, had high expectations for this establishment as it’s presented by a well designed shop etc but that doesn’t reflect on the food I’m afraid.

   almost 3 years ago
3. Rachel Barton ★★☆☆☆

   My usual Indian was closed so tried here instead, via just eat. Positives: - Complimentary poppadom, onion salad and mint yoghurt. - The curry was fairly tasty -nice fluffy tasty pilau rice Negatives: - Arrived tepid in temperature, not sure they insulate it in the delivery driver’s car - the curry was swimming in oil, I had to pour it off (see photo) - not a lot of chicken, enough, but filled out with quite a few pieces of tomato - peshwari naan was a little stodgy - saag balti also very oily Think 2/2.5 stars is fair, as it wasn’t great. Don’t recommend and will be returning to my usual Indian!

   almost 3 years ago

1. Rachel B ★★☆☆☆

   My usual Indian was closed so tried here instead, via just eat. Positives: - Complimentary poppadom, onion salad and mint yoghurt. - The curry was fairly tasty -nice fluffy tasty pilau rice Negatives: - Arrived tepid in temperature, not sure they insulate it in the delivery driver’s car - the curry was swimming in oil, I had to pour it off (see photo) - not a lot of chicken, enough, but filled out with quite a few pieces of tomato - peshwari naan was a little stodgy - saag balti also very oily Think 2/2.5 stars is fair, as it wasn’t great. Don’t recommend and will be returning to my usual Indian!

   almost 3 years ago
2. Jason Hall ★★★★★

   I switched curry houses as my usual went downhill and I'm glad I found this one. Great flavours and loads of meat which is hard to find, real authentic recipes and great variety.

   almost 3 years ago
3. Call Me Cutting ★★★★★

   Been ordering from here for a while now. The food always tastes fresh and the delivery is quick, the curries are never watered down and have a lovely thick sauce that tastes amazing. The portions of the food is great for the price and the spicy level of the vindaloo is perfect. I recommend this place to anyone that likes a lovely fresh curry, and wants a curry with no water! Many thanks.

   almost 5 years ago

1. Daniel C ★★★★★

   I first ordered a meal here last week (I thought I would try somewhere different from my normal restaurant) and I got to say it’s the best take away food ever. Just ordered again and it was spot on. Quick delivery , lovely and fresh tasting food and good portions. It really is a excellent take away. Will be my new regular Indian take away. Excellent

   more 6 years ago

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