Really poor experience here. Which is a shame because the food was nice. Hence 1 star purely for that. Had a pre booked table and after being seated we were literally not acknowledged for 45 minutes. We had to ask twice to order drinks which arrived after almost an hour. We then had to ask 3 x to order food. One waiter said let me get a notepad and tben proceeded to do anything but return to our table. When we mentioned our wait another waiter said "every table has a problem tonight, we're trying but 3 people are doing the job of 6". The attitude was defensive not apologetic whatsoever. If they were short staffed the simple strategy would surely be to pause takeaway orders? But these kept on going through, and quickly like they were prioritised. When we then asked for another drink order the other waiter just looked at us like we were an annoyance and said "yeah". Coke was poured from a bottle and was luke warm and flat. Customer service and attitude was terrible. We understand being stressed and short staffed but that's not your customers fault. I'd really work on your front of house staff if you want to keep customers. I don't think we will be returning here.
Contacts & Location
📍 Address: 318 Hillmorton Road, Rugby CV22 5BP, United Kingdom
📞 Phone: +44 1788 711377
🌐 Website: spiceslounge.co.uk
Photos
Reviews
-
Emma Cook ★☆☆☆☆
-
Gregory Charles ★★☆☆☆
Had a poor experience this evening. Service was incredibly slow. Served warm and flat soft drinks. Food was OK. Service was so uninterested - nobody checked on us with the food, nobody came around to offer extra drinks, nobody came to take payment.
-
John Thompson ★★★★★
Allways good in here. Great food.
-
Kypriopoulla ★★★★☆
Tried the restaurant recently and the food was tasty, but I did see all the food that we had it were bright red including the bombay potatoes, which it didn't look so authentic, even when the flavours were there. The pkace had a good vibe and it greated a good atmosphere. The service was attentive and friendly.
-
RobertsRoamers ★★★★★
We had an amazing meal here,It was on a Wednesday with the 3 course meal offer ,which was such good value We would definitely recommend this restaurant
-
Ian Smith ★★★★★
First time I have used this indian takeaway it 100% will not not be the last the food is wonderful and the portions are great .
-
AK VLOGS ★★★★☆
I was invited by a group of friends to join them at this restaurant. The food is good and the service by the staff is great. It is not the best food I have had but the service and atmosphere makes up for it.
-
John V ★☆☆☆☆
I've never been to the restaurant itself, but have ordered three take-a-ways and have now stopped. Quite honestly, the food is digusting. My last order was lamb curry, which consisted of five small chunks of lamb in a thin sauce which tasted of nothing, certainly not curry and was swimming in grease and fat! Likewise, the onion fried rice was just greasy unseasoned boiled rice. The keema naan was fine as were the popadoms.
-
Andrew Peck ★★★★★
Great Food At Reasonable Prices. Great Staff Who Are Always Willing To Help.
-
Domini Arnold ★★★★★
Went here with the family. The staff could not have been more lovely. Super kind to our children. My 5year old recommends the chicken makhani. She said it was sweet and perfect without too spicy. I thought the Bengal chicken was amazing. So is the chana masala, it's fantastic.
New Review
FAQs
What is the address of Spice Lounge?
Spice Lounge is located at 318 Hillmorton Road, Rugby CV22 5BP, United Kingdom
What is the phone number of Spice Lounge?
You can contact Spice Lounge at +44 1788 711377
How can I get to Spice Lounge?
You can find directions to Spice Lounge by following this map link