Rock Salt at South Sands Hotel Restaurant in Weston-super-Mare, Kewstoke

Reviews

1. Khol Kristoferson ★☆☆☆☆

   Having visited many times since opening, following Covid when they used to do the eat out to help out up untill now. Within the last 6-8 months we have as a family been put off unfortunately. Regular staff behind the bar are unwelcoming and often have an attitude and can be rather rude. Simply even refusing to hand a menu at times. Other times we’ve been told we can order food and handed a menu to then hear staff bickering behind us because they don’t want to be doing food despite advertising food at this time. We have on many occasions tried to give the benefit of doubt but unfortunately after many attempts to rude male staff member and poor experiences are too much to enable us to return. Shame as their fish and chip Fridays are lovely! Cannot say much for rest of their food as they have a new menu. Though stay away from the cheesy chip portion as complete grease. Please retrain staff in customer service, we’ve had multiple experiences not even mentioned, it’s a shame as the place can be lovely!

   almost 9 months ago
2. Steve Walters ★★★★★

   Came for a coffee and was tempted by a delicious gluten free cake. Friendly and helpful staff, nothing too much trouble. Would highly recommend.

   almost 10 months ago
3. Yen Mei Lim ★★★★★

   What an outstanding experience and view. We had glorious sunshine and our table on the terrace was truly fab. Service was lovely and friendly. Food was great and the kids especially enjoyed their fish and chips. Mussels were over done but that didn’t detract from the overall experience today.

   1 year ago

1. Luke McFadden ★★★★★

   Relaxed, beach-themed restaurant with modern interior. Friendly service. Outdoor seating available though we liked sitting inside. Fairly large menu though just a couple of vegetarian options. Lots of beef and fish dishes available. Very nice iced coffee. I’ll forgive them for serving me the miso mushroom burger instead of the orzo and butternut squash, as I enjoyed it. Very strong (and spicy) kale kimchi paired with blue cheese and miso - might not be to everyone’s taste but I liked it. ♿️ Wheelchair accessible entrance though not all the seating areas inside are accessible due to steps. Toilets are modern, spacious and accessible too.

   almost 2 years ago
2. Weekend Wildness ★★★★☆

   It was a first time visit here since it has been renovated, and I must say, it looks very nice and up to date. The obvious nautical theme was nice and the reception area where we entered was full of lovely prints and ornaments. We didn't stay in the hotel thus time, but plan to as the did look nice from the photos we had seen. The restaurant and bar were set out with lots of space, great lighting and natural light. There were 3 separate seating areas, including an outside area. My only grumble here was you had to walk around the corner, on the road, to get to the bar entrance. Not an issue for me, but wheelchair users might. The bar and restaurant staff were amazing. Promptly assisted us and informed us of all we needed to know before ordering, including allergies. We were given a menu and made our way to our seats. When ordering food, our request to change the meal slightly was accommodated without fuss. A quick "let me just check with the chef, but I'm sure we can", was followed up with "No problem sir" Outstanding in my eyes. The wait for food was minimal considering how busy the place was. ( I did phone ahead to check availability and was told not to worry about booking ) Our meals were absolutely scrumptious. Cooked to a very high standard and the tastes just filled my pallet. Compliments to the Chef. If you eat here, I wouldn't worry about quality here as I can only imagine that all of the food cooked here would be of the same top class standard. Again, Outstanding.

   almost 3 years ago
3. Big Claire ★★☆☆☆

   Given 2 stars for the waiter and the food we did enjoy. The ham hock starter was tiny. The pork belly had a very hairy piece of pork scratching on it. My burger was dripping in fluid (not sure if it was from washed lettuce or undrained gerkins) and the cheesy mash side order is soo small for it's cost and taste! The burger meat was good quality and my partner enjoyed his pork belly main meal. I asked to speak to someone about our experience, we waited 15-20 mins before our mash was refunded by the waiter who had asked someone to speak to us but was left to awkwardly deal with us on our own. We begrudgingly paid over £80 for the experience and won't be returning or recommending to others, which is a shame.

   almost 3 years ago

1. Philip Nott ★★★★★

   Lovely fish and brilliant chips friendly service recommended

   almost 3 years ago
2. Jacob Bryant ★★★★☆

   Fantastic fish and chips, some of the best I've ever tried, yummy thatchers batter! Would rate 5 out of 5 but there was no diary free or vegan option for the roast which was a tad a disappointing as a couple of us wanted that the other day. Will certainly return but would love to see a vegan roast option like a lovely nut roast!

   almost 3 years ago
3. Michael ★★★★☆

   We had our first dinner during our caravan holiday at Rock Salt. We were grateful for their accommodation of our walk in group of 6. Good portions and an interesting, creative menu featuring a mix of classics with a twist and more adventurous dishes. However some of the dishes were a bit hit and miss with our group. Service was very variable between team members and the blue crockery was a highlight! Probably won't go back on this trip but worth a visit.

   almost 3 years ago

1. sally low ★★★★★

   Oh wow. Once upon a Sunday, there was no dairy free vegetarian roast. The chef who is a rockstar IMHO went out of his way to make the pastry without egg or dairy, in the kitchen, on a really busy Sunday. I cannot tell you the utter joy in being able to join in with everyone at the table and have a Sunday roast. It was an absolutely incredible meal, the staff were lovely. It was a Sunday to remember. Thank you chef, your kindness on that day won’t be forgotten!

   almost 4 years ago

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