CeX Electronics Store in Leicester

Reviews

1. Cheryl Mifflin ★★★★★

   We purchased a second hand X Box which had an undiagnosed problem with the wireless controllers connecting. This is something that would not have been obvious in checking whether it worked. After problem shooting we returned the console to CEX. I think the two gents who served us were Cory and Raheem (apologies, it was a couple of weeks ago and I forgot to write the names down). Anyway, the two gents were brilliant. They took it in for a diagnostics session and when they realised they couldn't fix it they proactively sourced another replacement. When we returned from a coffee shop they clearly explained all our options. When we confirmed we wanted to get the newer console they checked it extensively to make sure the problem did not affect the replacement console before we took it away. Their attention to sorting the problem quickly, effectively and to our satisfaction was well received. The communication to us throughout was also appreciated. We would definitely recommend the shop and we found the staff extremely helpful

   almost 2 years ago
2. helen Ward ★★★★★

   We want to show our appreciation to the man who served us today. He was knowledgable, helpful and patient. We didn’t quite get his name… cordan? We went in not having a clue and needing advice, and came out with a great deal on an Apple Watch, very pleased! You did an amazing job today so wanted to celebrate this! Thank you

   almost 2 years ago
3. The Comedian ★★☆☆☆

   Good products and great returning policies. However, the staff needs to be instructed on politeness. A few days ago, I bought a product and made an error while I was describing it. The individual at the till corrected me with an arrogant and almost disgusted look on his face, and his tone wasn't that polite either - quite patronising, I would say.

   almost 3 years ago

1. Tony Osborne ★☆☆☆☆

   When you sell to them, You get peanuts for your device, When you buy from them, You might as well buy a brand new device, The price will be the same!

   almost 3 years ago
2. Abdul Rasheed Nazir ★★★☆☆

   Don't give good prices on tech but good for buying used items at a good price

   almost 3 years ago
3. Luke Worrad ★★★★★

   Staff here are really friendly and helpful. They take time to help you out with any problems you have or questions regarding products. One member went above and beyond, Sadly I can not name the member of staff since I never got there name but this particular one really help me and my partner with advise with a pet we were getting medical treatment for and gave us great advise where to go and saved our pets life. To that person thank you so much.

   almost 3 years ago

1. john snow ★★★★☆

   Went in just to have a look , pleasent staff do not hassle you, big variety of stock.

   almost 3 years ago

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