Richard Ellis
★★★★★
My aunt's dishwasher broke down and Kingston, the engineer, was incredibly helpful. He identified the first fault and ordered the relevant part on my instruction. As he had feared (and told me was likely the case) there were other faults so we decided to replace the dishwasher. Kingston went and chose an easy to use replacement, ordered it, fitted it and took the old one away - all in the original call out fee. Throughout the process he was clear about when he would visit, what he suggested doing and was proactively helpful. Thank you.