AVOID The team here needs to learn how to serve customers with respect. Three ladies are not polite—not only to me, but also to other older women. I was a regular customer, but not anymore.
Been waiting in bri for almost 8 hours and really wanted a frappe asked and 1 person said yeh and then the other 1 refused it said we dont have the powder to make it.. even refused a cold hot chocolate surly you do have the powder for that... dont think they could be botherd to make one so refused it..
Disappointing experience. Visited mid afternoon.Rude and surly staff on the counter. Abrupt and unfriendly. In a location where you are serving customers either in hospital, attending appointments or visiting patients please try to make it a welcoming and friendly environment
Terrible customer service!! From staff to manger all very rude. It's as if they're doing you a favour
Went today and found new technology in place to order via screen and pay by card.
Located inside of the hospital, its very convenient if you've got an appointment or are visiting. All range of drinks that you know and love from a costa only difference being its inside a hospital.
Grace served me and made me such a nice Chai Latte on Friday evening. Staff are always very friendly, even when they are mopping the floor in the back.
Handy to have in the hospital but just a run of the mill coffee shop
A good-enough café outlet within a large, airy foyer in Bradford Teaching Hospital and Bradford Royal Infirmary. Has the standard choices across sandwiches, drinks and pastries. We found the coffee good, the pastries a bit flat and stale versus the expectation / what we usually are used to.
Costa Coffee is located at Royal Infirmary, New Retail Wing, Bradford BD9 6RJ, UK
You can contact Costa Coffee at +44 333 003 5883
You can find directions to Costa Coffee by following this map link