Screwfix Keighley

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Reviews

1. Bilal M ★★★★★

   Staff were very polite and helped me find the right tube bulb size. Prices were much cheaper—nearly half the cost compared to B&Q. I also bought an extra bulb that i did not end up needing and they exchanged it with no quibble. Great service!

   1 month ago
2. John Brammer ★☆☆☆☆

   Poor, went in to cancel an order that was arriving the day after a week ago, was told by a customer service colleague he'd cancel my order and I'd be refunded. A week later, no refund and messages talking me to go collect my order. The order wasn't a lot of money, £3.01, but it probably cost me more calling up customer services on an 0333 number from my mobile for a 6 minute call to cancel my order. All in all it was only £3, but I've probably not even got that back in the run around calling customer services and originally driving to the Keighley Screwfix wasting fuel in the process. A complete waste of time and exceptionally poor customer service. I'll be going to the Bingley/Crossflats store next time, as never had any issues with them.

   almost 2 months ago
3. Laura ★☆☆☆☆

   Went in to collect my order and was given half of it. Went outside and checked my texts and it should have been 3 parts. So I went back in and he said "did you forget something?". I said yes the rest of my order. He said it's not here I've already told you. I asked to speak the to other guy in store who found it straight away so he gets 5 ⭐s

   almost 3 months ago

1. Ben Woodhead ★★★★★

   Had everything I wanted click and collect was fast

   almost 3 years ago
2. Joseph Scott ★★★★★

   The easiest return process I have ever encountered in a physical store. No quibbling at all and had it all sorted within 2 minutes. Lady who served me was very polite and got me another item which will be delivered next day. Great experience.

   almost 3 years ago
3. Samantha Reed ★★★★★

   Fantastic the staff are amazing i believe the lad is the manager or assistant manager think Jack was his name but always smiling credirto your store.

   almost 3 years ago

1. Andrew Whitaker ★★★★★

   Friendly and helpful staff, always seem to have exactly what i need :)

   almost 3 years ago
2. Simon Jones ★★★★★

   Brilliant first time ove used screw fix. I ordered and paid online. They sent me a text when my order was ready. There were quite a few people in the queue but I didn't have to wait long. Quick and simple will definitely useagain

   more 6 years ago

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