Lyons Solicitors Legal Service in Westbury on Trym, Bristol

Reviews

1. Suzanne Weaver ★☆☆☆☆

   Poor service. I contacted Lyons Solicitors regarding managing my late father's estate and assistance with Land Registry applications. Following the initial phone call, I provided the information as requested and required a quote. Despite chasing them at least 3 times I received no response. Not a great way to treat a potential customer, especially a bereaved one. I understand they might be busy but a simple response to say they wouldn't be able to help would have been appreciated. The inability to fulfil that small task does not fill me with confidence.

   1 year ago
2. Leigh ★☆☆☆☆

   Avoid !! Absolutely shocking law firm , Edward Lyon’s the most underhanded solicitor I’ve ever met ! Mumbles , be lucky to even get a email responded to , many occasions told he can’t find in his emails , We then move on to conveyancing , Quoted , then they put price up by £600 making excuses , ( I never paid this and argued it ) they had to honour it , Nothing is dealt with by one person , you will end up with emails from many people passed about and the best line I heard from a solicitor at the branch when attended to sign some documents’ don’t ask me any questions as I can’t give a answer , ‘I don’t work in that department’. What !!!! If a solicitor is to deal with a matter at least have knowledge of what you are actually doing !! Shocking !! I’d never use again

   almost 2 years ago
3. Deepu Paul ★☆☆☆☆

   7 years after the purchase of my house which was managed by Lyons Solicitors, I decided to sell it because of personal circumstances. Engaged a different Solicitor for the sale as the turnaround time from Lyons was appalling and at the time as first time buyer, I did not realise this. My new solicitors identified gaps which is now costing me a fair bit to address. With experience, I now understand what these gaps are and should have been easy for a solicitor to spot. I now realise they simply did not do a thorough enough job nor were timely as the then seller’s solicitors ended up giving a deadline for completion. Request first time buyers to avoid. If you have experience of how a house sale / purchase works, then a slightly lower risk but a risk nevertheless. I am leaving this review almost 7 years after my engagement with this firm so gives a sense of how I feel about Lyons.

   almost 2 years ago

1. Ben Beesley ★☆☆☆☆

   Really poor firm, shocking experience throughout. Never responded to emails and never returned phone calls. At fault throughout the process of selling my property. When I made an initial complaint the Partner Duncan, was nice as pie and apologised profusely. Then when it came to dealing with the complaint at the end of the process he denied everything.

   almost 3 years ago
2. Jo Mattocks ★☆☆☆☆

   Absolutely shocking service. Failed on every single level and took 3 years to finalise my Grandma's estate. Failed to reply to emails, failed to submit information to HMRC, failed to take our case through their complaint procedure when requested to do so. Avoid, avoid, avoid.

   almost 4 years ago
3. Mike Martin ★★★★★

   Many thanks to Anna, Kate and Sarah for acting for my father's estate. Their professionalism and thoroughness throughout the entire process was excellent, keeping me informed at all key milestones. Highly recommended!

   almost 5 years ago

1. Clare atkin ★★★★☆

   I found Edward Lyons to be very professional,courteous and quick to respond to all correspondence from me in my divorce case.The cost was reasonable for the work. involved with no nasty surprises .He was approachable and a calming influence during a very stressful time. I would recommend this firm of solicitors.

   almost 5 years ago
2. Kristy MOLLOY ★☆☆☆☆

   I feel enormously let down by Edward Lyons. He was uninterested. I gave him every ounce of information that he would need for my case, but he wasted precious time by bimbling around, not reading what I had sent him, not focusing on the main issues and ultimately not helping in what is a very urgent situation. If you need help and support, do not use these solicitors. If Cara lyons was still there, she would've dealt with my case as she always did in the past. With care, understanding and the urgency that was required.

   almost 5 years ago
3. Louisa Hockey ★★★★★

   We have been dealing with Julia Smart at Lyons, and have been really impressed with the service we have received. This is the second time we have used Julia for our conveyancing, and would highly recommend her to anyone looking for a reliable, knowledgeable, personable and responsive service.

   more 7 years ago

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