Tesco Superstore

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Reviews

1. Urszula Cook ★★★★☆

   Very helpful staff, but the shop is very limited with their organic section.

   almost 2 months ago
2. Benjamin Treuhaft ★★★★★

   Stopped by the OPEN TIL 8:00 pm pharmacy for my prescription and a bit of generic Viagra then to the top notch cafe for my toast and tea served by the brilliant Cassie and Ritik. Meanwhile I left two smoked salmons 3 daze ago at the self checkout and customer service said No receipt? No problem and they traced the transaction via my Clubcard and okayed me to get some more. But everyone is so cool at this Tesco and the muzak is great.

   almost 6 months ago
3. Symon Enry ★☆☆☆☆

   Sadly, the one redeeming feature this store could boast, its bakery, has now stopped baking bread from scratch. Now selling inferior baked off preprepared dough for the same price. When I enquired at the customer service, they denied knowing what I was talking about, but when I asked other general staff, they all told me about the change in bakery practices. Not only has the customer experience diminished, but it seems the higher-ups can't be honest with the customers.

   almost 8 months ago

1. Pat Cain ★☆☆☆☆

   I visited store yesterday and received unacceptable service from cashier. I have shopped here for over 30 years and have noticed customer service not so good anymore. The cashier next to self serve was carrying out conversations and whispering with two different staff members at different times and never even looked at us when she gave us our receipt she just stretched out her arm and held out her hand with the receipt not even looking her head turned away from us continuing whispering conversation with her colleague. Staff (not all) but regular ones at this store do not appear to have common courtesy, good manners or good customer service any more. I always aim to be polite to cashiers as they can be very busy at times, but surely their whispering can take place not in front of customers and they could surely acknowledge the customers at some stage.

   almost 10 months ago
2. Adedayo Erinoso ★★★★☆

   I was wow with the simplicity and elegance of this outlet. It has a great collection and everything under the roof. There are staff members on hand to assist with every question and aid shopping experience. The environment is clean and very welcoming.

   1 year ago
3. S Surana ★★★★★

   I wanted a large bottle of squash with NO artificial sweeteners. They had it.

   almost 2 years ago

1. Angela Miller ★★☆☆☆

   Always been happy with this store and the staff until 10th Feb 2023 when I approached the reduced shelfs the member of staff sarah was extremely rude to me saying I can not take anything from the shelf until she had finished I did ask why and she replied so it's fair to everyone. I replied somebody has to be first and I do not see any posters saying I can not purchase any items. The staff member replied that is how we do it. 2 minutes later people were helping there selves with the reduced items and the staff member sarah said nothing. This behaviour is not acceptable. !!!

   almost 3 years ago
2. Julia Waller ★★★★★

   Shop here all the time for a range of products. Price matching and good product range considering the size of the store. Has an adjacent petrol station and there's a cafe, postbox and toilets in store.

   almost 3 years ago
3. Luke Aston ★☆☆☆☆

   This Tesco store in my opinion is terrible. No hot food counter and the cafe is always stopping food service at 1pm. Although they have a lunch menu starting at 11:30am. This has been the situation the last 2 visits and I won’t be buying anything from there in future. Morrisons are much better!

   almost 3 years ago

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