Screwfix Cardiff - Gabalfa

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Reviews

1. Jason Shaw ★★★★★

   Always great service , great staff

   almost 2 months ago
2. YH SH ★★★★★

   Bought an adjustable shower holder and it was great. Delivery service is very fast too.

   almost 5 months ago
3. Salman Habib ★★★★★

   I popped into Screwfix today to grab some screws and a few other bits and bobs, and I have to say—Daniel absolutely made my day! From the moment I walked in, he was incredibly helpful, friendly, and genuinely went above and beyond to make sure I found exactly what I needed. He guided me through the options, explained everything clearly, and made the whole process smooth and stress-free. It’s rare these days to come across someone so committed to great customer service, and Daniel truly deserves a massive shout-out. Thanks for being awesome, mate—you’re a credit to the Screwfix team!

   almost 6 months ago

1. James Richards ★★★★★

   I ve got to say, the young ladies working there are very knowledgeable, been helped twice by female staff and got more sense and help than male staff and also service with a smile, I will really recommend this Screwfix branch as defo the best in South Wales.

   almost 3 years ago
2. Joe Flanagan ★★☆☆☆

   Availability is great with screwfix, but always let down by the staff. Go back to the old business model with paper catalogues. I placed an order online for some goods for my business (which I do regularly). Came into collect and asked if I could order some additional items. Only to be told by the member of staff (Bald Head and Glasses) “Well you will have to go off and get me the code”. He then turned the computer screen round, gave me the mouse and keyboard before walking off to serve someone else. On ALL of my previous experiences with Screwfix, ESPECIALLY for business clients such as myself, the sales person behind the counter would always look to find the product we are looking for. It would be great to have retail assistance with some sort of DIY knowledge but I totally understand that with your vast product portfolio and even wider customer base would make this impossible. However, rudeness and bone idol laziness is the basics of any retail professional. I don’t like working on a Sunday, but their is no logical reason for bad customer service in a customer facing environment.

   almost 3 years ago
3. Dewi Gray ★★★★★

   Not that there’s a bad one, but this is my favourite Screwfix. Always seem to have everything in stock, the express delivery is super useful when working in the city and traffic is chaos. Staff are always super happy

   almost 3 years ago

1. Ben (bengy) ★★★★★

   Great prices! The online ordering makes things so easy. The staff are also friendly and well informed

   more 6 years ago
2. Craig Lish ★★★★★

   Great store and superb prices and products. Never lets me down. Very friendly staff. Recommended.

   more 8 years ago

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