Provape are a fantastic friendly family business that actually really care about their customers. During covid they totally went out of their way to make sure we didn’t go without our juice! They always have time to chat and are in a great location. I couldn’t recommend them more!
Been going here for years. Excellent place for all vape needs staff know what they're talking about. Awsome selection of juices, coils, starter kits to hi end mods.
Been using for years but recently bought a vape (aspire light) about 6 weeks ago. Just stopped working and flashing purple so went back to shop hoping they would repair or exchange. First the woman behind counter ( she claimed to be the owner but as a business owner I myself ,wouldn't have dealt with my customers the way she did) said that the section that you screw the chamber into was out of shape so I must have dropped it which I haven't. She then continued to try and blame the problem on myself. So I asked for her to get another one to compare which she did, exactly the same shape yet no acknowledgement that she was wrong for blaming me. Then we tried my chamber on the new one and it worked fine. Then she said it might be my chamber but as I pointed out it works on the new one so obviously is the vape not the chamber, she then back tracked and said I still think it's been damaged by myself so to fetch it back for her daughter to look at it the following day and as I live in Mountain ash it was a bit of a trip to go back especially with the price of fuel nowadays. I've gone to a different shop now and bought a new one, they looked at it and said clearly hadn't been dropped still looked like new, I only use it in the car.so they've lost a customer for life I can get my vape juice cheaper online but preferred to help small businesses but if this is the way they treat us the customers I will go elsewhere.
Great service, staff are always friendly and happy to help. Great selection of liquids at a good price. Won't go anywhere else.
Dealt with a young man who was really helpful and suggested extras (no pressure) which I purchased. This vape he suggested has been the best one yet and I attend to return and purchase more extras. Cheers guys.
Popped in and as a newbie to vaping asked about my Vape and some info about juices. Ben was really friendly and helpful with some great advice about both. I bought some varieties of juice at different strengths and a new coil and was pleasantly surprised at the great price for both. Highly recommended and great customer service, great work Ben!
Brilliant shop, the staff are very knowledgeable and helpfull. They helped me buy my first RDA tank today and explained everything I needed to know. Very happy 10/10, definitely my new go to shop
Provape Uk is located at 111 Broadway, Treforest, Pontypridd CF37 1BE, UK
You can contact Provape Uk at +44 1443 300465
You can find directions to Provape Uk by following this map link