DoubleTree by Hilton Coventry Building Society Arena

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Reviews

1. Mícheal Goodwin ★★☆☆☆

   Took 15 minutes to check in, with only 1 person working at the desk. No apology for the delay, so it's seems very normal. Half the equipment in the gym is not working and there are major dangerous electrical faults in the roof lighting. The restaurant is more of a fast food style place and the food is average. Overall, it's OK, but way below the standards of doubletree or hilton brand

   1 month ago
2. Sonia Davidson ★★★★☆

   We arrived a little early before the ed sheeran concert, so had to wait for check in at 3pm, we were advised there was no room service so couldn't order food. Something we needed but went hungry. The room was very nice, very hot, so we turned the air con down. There were only 2 tea bags in the room, so unable to have a tea, as we wanted it for breakfast. The mugs were very dirty beforehand. During the night I found the bedding to be too thin and was very cold during the night. Possibly our fault for not turning up air con. For the price of the room £350 I was expecting breakfast but not included. For the convenience of the place very good after concert. As for every thing else it was adequate but not amazing.

   1 month ago
3. Claire P ★★★★★

   The hotel location is perfect for events at the arena. Rooms are spacious and clean with comfortable beds. Excellent breakfast with hot and cold selections. However it was the staff that made this experience After a booking problem (due to an external provider) the staff helped me and my friend by providing us with an affordable room. They were supportive and accommodative and helped us in every way they could. Thank you!

   1 month ago

1. Haroon Ibraheeme ★★★★★

   Stayed here for 2 nights and upon check in we got a complimentary upgrade to a pitch view room which was great! The bed in the room wasnt as big as we thought but there was plenty of space in the room! The staff member check us in was great and professional and even gave us complimentary breakfast which was amazing! Only pet peeve was that the AC in the room couldnt be turned off and the room would get cold pretty quickly...other than that great stay!

   almost 2 months ago
2. Wawey ★★★★☆

   Stayed in a pitch-view room on the 2nd floor. Very spacious and neat overall but the shower cubicle was small. We enjoyed out night away from the usual.

   almost 2 years ago
3. Val Dantres ★☆☆☆☆

   First impressions were good until, I made the walk to my room. The corridor was littered with many dirty towels and cutlery/plates etc. The hallway carpets looked filthy and worn. Outside the room next door there were plates with food on them when I arrived at 2:30pm, this was outside the room at 8:30am the following morning!! The anecdote - which is the bar they have linked to their room service had very bland food (I had burger and chips - glad it came with sauces). Even the chips were bland.The bed was hard, rather than a medium firmness and the pillows unsatisfactory. There was a long hair on the bed, obviously not mine as mine is not of that colour. Thermostat difficult to use - no instructions. I managed to get my room freezing instead of warming it up - found manual on google for it, then it started to warm up when I knew how! Thank goodness I had a hot water bottle with me! Only stayed a night and will never stay again! Shower head was grimey. Underside of toilet seat disgusting. Positives - The reception man was extremely helpful and genuinely nice. The room was a good size, supplied with iron and ironing board for extra convenience. Smart bathroom. Lovely breakfast with great selection and many choices.

   almost 2 years ago

1. Coral ★★☆☆☆

   Stayed here for a rugby game. Took a long time to check-in. Our room on the 2nd floor was OK but in need of some paint and TLC. The staff in the hotel bar were pleasant but had lack of experience and had not heard of some drinks like port. Breakfast in the hotel was good although at 0930 when we went in they had ran out of bacon, sausages and mushrooms. Had to wait about 10 minutes for them to replenish.

   almost 3 years ago
2. Mandy Green ★★★★★

   We was upgraded to a pitch view which was fantastic as we was there to watch the Scotland v Australia rugby match . The room was comfy and spacious the staff were very professional and we was made to feel very welcome . Exceptionally clean and a really easy place to get to .

   almost 3 years ago
3. TheMara1125 ★★★★★

   Had an amazing stay with my partner. The room needs a bit of TLC with a lick of paint but the bed was so comfy! The breakfast was really well organised and great selection as well!!

   almost 3 years ago

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