Wroxall Abbey Hotel

Photos

Reviews

1. The W worx ★★☆☆☆

   Very nice location. Impressive drive way. Staff member on desk gave us our room number but no direction on where to go. The room was nice but cold. Our nights sleep was not great as there was a massive air conditioner in the court yard out side that was droning all day and night. We had to leave the TV on just to cover the noise. The food in the restaurant was ok but the menu was limited. The fact that some of it was unavailable did not help. My wife's desert had what I think was dried rock solid date in it that I couldn't even cut with a knife. Could of easily broken a tooth or choked. A glass of wine was 10 quid. Breakfast was not good. Everything was cold and nothing had been topped up. It was all cooked well but to cold to enjoy. The two tables either side of us complained to staff about the breakfast. All in all I would not stay again

   1 year ago
2. Faye Evans ★★★★★

   I came here with my best friend for an overnight stay as part of my birthday celebrations a few days ago. It was better than expected as we have never been before, and despite the negative reviews previously, our experience was fantastic. The room was big, lovely decor and super clean, and staff were really friendly and welcoming - we couldn't find any fault here at all compared to previous experiences others had. The service was also the best we ever received - our food was delicious, and we really had a great dinner and breakfast. Service was made lovely and was given an extra special touch by our server Suram (if I have said his name right??) who was so lovely and attentive when it came to serving food and drinks - there were no issues at all. Bed was comfy and very roomy and the grounds itself were beautiful. Although the spa is closed at the moment for refurbishment and we couldn't access this, staff have mentioned they're hoping it will be open Summer 2025. Overall, a great stay.

   1 year ago
3. Natalia Pinto ★★★★★

   We recently enjoyed a Sunday roast dinner, and it was absolutely amazing! The atmosphere was warm and inviting, perfect for a family meal. The service was excellent, with friendly and attentive staff who made us feel so welcome. The food was incredible—tender, flavorful meat, perfectly cooked vegetables, and crispy, golden roast potatoes. But the star of the show was the gravy—rich, delicious, and absolutely irresistible. It brought everything together beautifully! This was more than just a meal; it was a memorable experience for the whole family. We’ll definitely be coming back for more!

   1 year ago

1. Gareth Thomas ★★☆☆☆

   Wroxall 'Shabby' was refurbished on a shoestring about 3 years ago. It was ok to start, but the cheap refit is now deteriorating and needs serious attention. The cleaning of rooms is very poor. In my case, big spiders and cobwebs in corners of room, stained bed sheets and stains on bathroom windowsill. The hotel changed hands about a year ago as it went into administration. The new owners have not got the correct staff in place, as the customer service is extremely poor. No welcome or greeting on checkout and did not ask how the stay was. No thank you or goodbye either, he just stared at computer screen the whole time. The buffet breakfast was terrible. Sausages undercooked with a strange vinegary taste. Hash browns were stone cold and toaster took about 5 minutes just to get the bread warm. Wroxall Abbey has so much potential as the building itself and grounds are incredible. It's just such a shame that it's poorly managed and run.

   1 year ago
2. Sarah-Jayne Webb ★★★★★

   Beautiful place to stay lots to explore. Took my mum for a weekend away, she loved it, the room was comfortable and lovely. Staff were friendly and attentive, I enjoyed every conversation I had with any staff. We also used the hot tub areas which are wonderful and relaxing. Best breakfast I've ever had at any hotel, really delicious

   1 year ago
3. Camping with Style (Shell Robshaw-Bryan) ★★☆☆☆

   I booked a 1 night weekend stay at Wroxall Abbey (25/02/2023). I'd like to start with the positives. The hotel building is stunning, as are the grounds and the ruins. Inside there are heaps of original features and the building and estate has a long and varied history. Our room had been refurbished to a decent standard, it was large, the bed was comfortable and the views were beautiful. The food at The Punchbowl (about 10 minutes drive away) was truly excellent and the location as a whole is rural and very pretty. Now on to the negatives, and unfortunately, there are a lot of them. Check in was very laid back with one friendly lady and another younger man who appeared to be shadowing her. Despite me making the booking, paying for the booking, greeting the check in staff and being the one to drive myself and my husband there, he was addressed when asked to provide a car registration and he was the one given our room key! Both of which I strongly object to. When he was handed the key, we weren’t given the room number or any indication of how to get to our room. Typically this can be easy to work out, but signage into the hotel is extremely poor. When we worked out we had to walk up the stairs, we were then greeted with printed out pieces of laminated paper with some room numbers on. Such a beautiful building deserves much greater attention to detail than that and it really does cheapen the hotel. Our room number wasn’t listed in any of the number ranges shown and it took us a couple of minutes to work out that behind another doorway was a further set of stairs. Again no indication of what was there, we walked up them and finally found our room. - 20 minute wait at the bar, and still none came to serve us, we ended up having to drive elsewhere for food and drink - Told I couldn’t change the flavour of ice cream that came with my dessert (despite several other options on the menu) and given no other options - My ice cream-less Chocolate Brownie dessert was stone cold and had to be taken away and heated up - Gin served in water tumbler with a different brand of tonic water each time despite ordering the same Gin - Surly attitude and bad vibes from head waiter - Restaurant/bar prices not worth the quality or service standard - 8am fire alarm on Sunday morning ruined chances of lie in and late checkout - Poor internal signage, room numbers printed off in different fonts - Variation in staffing experience and standard, 2 ladies in the restaurant were nice although 1 was clearly new to the job but the 2 different men in the restaurant, again 1 clearly new and the other head waiter, had a thinly veiled bad attitude - We weren't asked how our meal was or how our stay had been on checkout We would not recommend and would not return to Wroxall Abbey This beautiful hotel deserves better management.

   almost 2 years ago

1. Claire Miller ★★★★☆

   Lovely hotel recently under new ownership and undergoing alot of work. Our room was huge and well decorated. As many of the reviews have suggested, the dining room is very cold and breakfast service took a very long time. However, all of our food was tasty. Nice grounds of this historic building to have a little mooch around.

   almost 3 years ago
2. Amy Wilson ★★★★☆

   Beautiful setting. Room was a great size and comfortable. Drinks were expensive but expected for this type of hotel. Food was amazing both at dinner and breakfast catering for my gluten free needs well. The staff were friendly and helpful. Especially the receptionist and young lad at breakfast (sorry don't know names) but both a credit to the hotel. The only poor point was it was very cold in the restaurant but understand its hard to heat such a large room. Definitely recommend. .

   almost 3 years ago
3. tim herbert ★★★★★

   A great hotel in the most beautiful setting. Far more than I anticipated, an incredible historic building and stunning grounds. The staff were super friendly and accommodating, the rooms were lovely, bed really comfy and a great shower. Food in the restaurant was great- had a great dinner (and far too much wine and brandy). All in all a really great experience, would highly recommend.

   almost 3 years ago

FAQs