Alcombe Veterinary Surgery

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Reviews

1. Karen Durant ★★★★★

   Domenika is always amazing with Tiffy who suffers with occasional bouts of pancreatitis. We have used Domenika as our vet for years. We highly recommend.

   1 month ago
2. M M ★★☆☆☆

   I have somewhat mixed feelings about this place. With my previous cat, the main vet Dominka was good. However, coming back 5 years later and things have changed. Dominka is still a great vet, I think she is the best part of the this vets. However, the main receptionist Camila is rude, impatient and can be quite condescending in tone. She is curt and not very friendly if in a bad mood - why are you in a people-facing role of you don't like people?! The nurse Ruby is OK but seems very under qualified. My kitten went into her appointment and hissed because he was scared and Ruby freaked out. Um....isn't this your job? She asked me what to do - what the heck! Then my worse experience was when my cat was booked in for an urgent appointment and with notice - that is no call, no email, no text, no fax or ANY type of notice - they closed the surgery down that day. I called and called and called, in the end I got a last minute appointment at the Ealing branch (which is much better imo). I have now switched over. I won't be coming back. They need to work on their customer service, communication and overall operations.

   1 month ago
3. Dr Ekt ★☆☆☆☆

   Run as a business to maximise the amount of money they can get out of you. They will charge you excessive amounts for the most basic of procedures and prescribe medicine which is completely unrequired.

   almost 2 months ago

1. kirsty-leigh dolby ★★★★★

   Alcombe vets Osterley have been absolutely amazing. Not only have they provided the best care for my own fur babies but they have helped me with stray cats too. Service is great everyone is friendly and welcoming, thank you for everything.

   almost 2 months ago
2. Natalia Doran ★☆☆☆☆

   Said to me on the phone that they do not stock Penicillin and cannot treat pneumonia in animals. Shocking, for a vet.

   almost 5 months ago
3. Aneta Bodziak ★★★★★

   Amazing place, very helpful! Dr Dominika is great vet! I recommend to everyone!

   almost 3 years ago

1. Julie Jones ★★★★★

   Very individual service, vet always remembers my dogs. Friendly welcome and dogs are happy to be there. Very knowledgeable and prompt treatment, I know my dogs are in good hands

   almost 3 years ago
2. Radha Jaipersad ★★★★★

   Alcombe Osterley are kind and lovely. They treat us like family and it one my dog's favourite places to visit. She literally runs in to see the team and they are always lovely with her so she goes full wiggle bum and sharky smiles

   almost 3 years ago
3. J Gill ★★★★★

   I recently signed up after moving back from Europe with my Frenchie. They helped with all the record transfers and were able to bring us onboard seemlessly. On top of that it's a really welcoming, friendly practice with plenty of parking. Always give price options and suggest ways to even do things so its covered under your existing plans. Highly recommended.

   almost 3 years ago

1. Steve Mudd ★★★★★

   Nice vet practice, lovely friendly vet lady, my dog quite likes to see her.

   almost 3 years ago

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