Super helpful team, would recommend using this agency! As a student, they made the housing process really easy x
Have had very prompt responses any time I’ve got in touch with them and everyone I’ve had contact with has been very helpful. Libby has solved all of my queries effectively and has been super friendly throughout, which I’m grateful for. Overall a great and trustworthy company to rent from, would highly recommend!
Lauren was excellent at dealing with my maintenance issue. She resolved it so quickly and was so kind and helpful throughout the whole process. Couldn’t recommend the living room enough!! Thanks Lauren :)
I had the pleasure of staying with The Living Room Letting Agency from August 2023 to June 2024 and had a wonderful experience. Just finished a tenancy with these guys and they are incredibly helpful, punctual, and friendly. The team was always professional, responsive, and attentive to my needs. The property was well-maintained, and any maintenance requests were promptly addressed, usually within 1-2 days. I highly recommend them for a reliable and supportive rental experience. I also had my deposit returned with some reasonable deductions, as they take very thorough photos of their inventory and any existing damages. Special thanks to Chris, who was very humble, polite, and attentive to all our needs.
I stayed with The Living Room Letting Agency from August 2023 to June 2024 and had a fantastic experience. The team was professional, responsive, and always attentive to my needs. The property was clean and well-maintained, and any maintenance requests were promptly handled. Their efforts to create a community feel were much appreciated. Highly recommend them for a reliable and supportive rental experience! Special thanks to Chris, who was very humble and polite and paid attention to all our needs.
Moved into a filthy house when we were assured that the place would be clean before we moved in! Slow responses to maintenance issues and lack of communication. Been a month since I moved out and yet no deposit. Had an email outlining deductions for cleaning and maintenance issues when the place was clean and tidy and we were promised that these maintenance issues would not impact our deposit. Horrible agency, would never recommend to anyone, STAY AWAY
Just finished a tenancy with these guys and they are incredibly helpful, punctual and friendly. I also had my deposit returned with some reasonable deductions and was not scammed for any damages as they take very thorough photos of their inventory and any existing damages. Any maintenance repairs were also responded with swiftly with the exception of when parts need to be delivered, other than that, repairs were usually made between 1-2 days. I cannot reccomend them enough. As long as you are fair and stick to the contract, throughly clean when you move out etc, you won't have any problems!
Rented with The Living Room for 5 years as a student and can't recommend them enough. Efficient but relaxed lettings agent who were always quick to respond to any concerns that we had and gave us a very personalised experience throughout our time renting through them. No complaints at all!
Started the tenancy off really well, great agency to deal with when your looking/moving into a property. However, checkout process was very poor. Distinct lack of communication and trying to get the deposit and the rent rebate back caused a lot of stress. Mainly due to poor communication. I checked out of my flat 10 days before the end of the contract and returned the keys on the understanding that a new tenant was moving in and I was getting my rent rebate and deposit back. The new tenant did move in but I didn't receive my rent rebate or deposit until 4 weeks after the flat had been re-let. My emails were ignored and overall not a good experience.
If you're looking to let a place in Cardiff I highly recommend The Living Room. Polly was very professional and helpful when showing me my new place made the process very easy and non stressful. The rest of the team is awesome to Alex was on top of all my request for the unit and always kept me in the loop on what was happening. Of all the company's showing homes The Living Room impressed me more than any other 10 out 10. Make sure to call them if you are looking for a place.
The Living Room Letting Agency is located at 62 Cathays Terrace, Cardiff CF24 4HY, UK
You can contact The Living Room Letting Agency at +44 29 2034 1077
You can find directions to The Living Room Letting Agency by following this map link