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Reviews

1. Saman ★★★★★

   Had an issue at the store, but want to thank staff member Mustafa for making things right. He was friendly, extremely professional, respectful, and patient. One of the best members of staff I've dealt with in regards to professionalism of customer service.

   almost 3 months ago
2. Sumaya Summi ★★★★★

   This store need more staff . Costumer are more demanding they need to give a staff a break . And am very happy with the workers.thank you to the pharmacist Roqiyah doing my flu jab ,she was very quick and kind . My family use this Pharmacy from many years .

   almost 4 months ago
3. Najwa Uk ★★★★★

   “My experience at this pharmacy was amazing! Shayma is always cooperative and friendly, and she helps me with great professionalism. As for Rossella, she is exceptional in her service and interaction. I highly recommend everyone to visit!”

   almost 5 months ago

1. Simon ★★★★★

   Very efficient and lovely community pharmacy! Many thanks to the pharmacist team for Shayma, Roqiyah, Dev, Babita and Russella. They always kind to help out.

   almost 7 months ago
2. Angela M ★☆☆☆☆

   Everytime I go there, I see the same person on a till who is very unfriendly and never says ‘hello’ to me back, no ‘thank you’, no ‘bye’. Awful customer service without any manners.

   almost 2 years ago
3. Cookie Bataillard ★★★☆☆

   Very convenient place just near Waitrose supermarket...not so much choice with a unfriendly staff unfortunately!!!!

   almost 3 years ago

1. J ★☆☆☆☆

   Always a long wait for pre-ordered prescriptions. In fact long queues for everything. Staff disinterested, or rude, all a bit out of their depth. Untidy and needs a good clean. Such a convenient location right by the tube, but otherwise miserable.

   almost 3 years ago
2. helen souissi ★★☆☆☆

   I often stay at a hotel nearby and the location is very handy. I was wondering over last few visits why, first there were only empty boxes for a lot of the make up and skin care products, and you had to take these to the cashier (found out this was for security - against theft) and latterly not even boxes are there. I asked the sales assistant and she told me. Apparently because the display didn't look good, they went back to putting the actual product on display. These are regularly stolen and the staff can't do anything - not allowed to touch them. Too late by the time police arrive - and maybe they don't even bother calling them. This is such a shame. The larger branch in Kensington High St doesn't seem to have this problem - fully stocked shelves. The Gloucester Road Stn branch is to some extent tucked away and thieves (a regular gang as far as I understood) can keep getting away with this - what is our society coming to? The poor star rating does not reflect the shop per se - but for some products they are almost permanently out of stock because of the reasons outlined above.

   almost 3 years ago
3. Rubens Cury ★★☆☆☆

   Super expensive, bad arrangement of items (you take long time to find what you need), always with super long queue, poor service and staff support. The staff is definitely not sufficient in terms of numbers of employees, training and kindness.

   almost 3 years ago

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