Boots store in London

“I came into the store today and received amazing service from all the team. I love the apparel and accessories, the designs and quality are amazing and the pricing very reasonable for this. I also love the fact that stores aren’t everywhere so what you are purchasing isn’t mass produced.”

“Amazing hand made bespoke pair of shoes, very happy with the service and the quality of the leather and workmanship is on another level. I will be buy much more.”

“I absolutely love the boots. The quality and craftsmanship is top notch. I highly recommend purchasing boots from Cockney Shoes. Thanks Lucas.”

“Velasca truly lives up to its philosophy of “Made with love for Made in Italy.” The craftsmanship of their shoes speaks for itself, but what really made my experience special was the service. Alessandra went above and beyond — she not only guided me through sizes and choices with patience, but also took the time to explain the proper way to maintain my leather shoes. She even shared a full shoe-care regimen and gave me the right polish to get started. Her kindness and attention to detail made the whole visit remarkable. Highly recommend their London Bottega for anyone who values timeless Italian craftsmanship and thoughtful service.”

“Amazing staff, super friendly and helpful. We went with our toddler and Iman was playing with her while we were deciding which shoes to buy. Will definitely recommend”

“Able to buy a perfect pair of shoes , just what I wanted and comfortable. Probably the most expensive pair of shoesI have bought but worth it. Lovely shop and helpful assistant.”

“Great guy Neil is. Very professional and punctual and he is master at his work at a very reasonable price. Very happy with his work and will use his service again.”

“The British Boot Company in Camden Town is more than just a store – it’s a piece of London’s history. As the oldest shop specialized in English boots, it carries a legacy you can feel the moment you step inside. The atmosphere is authentic, the shelves are lined with an incredible variety of Made in England leather boots, and every pair tells its own story. The service was outstanding: the staff took the time to listen, advise, and guide me toward the perfect choice. I left with an extraordinary pair of limited-edition boots in deep patinated burgundy leather – a true masterpiece of craftsmanship. The finish, the weight, the way the leather catches the light… it’s more than footwear, it’s wearable art. For anyone passionate about quality, heritage, and timeless style, this is a must-visit destination in London. I’ll return without hesitation – not just to buy boots, but to relive the experience.”

“I cannot recommend this place enough. I originally went to Runners Need and they had no shoes that felt comfortable. After a friend recommended these guys I trekked all the way to Fulham and they told me I needed a different type of shoe to what Runners Need told me so I was a little worried but I did not have any issues at all with the shoes and they were perfect. No issues through all my half marathon training. I’ve just come all the way to Newcastle for the Great North Run, left my trainers in London and these guys managed to go through their system over the phone to find the exact shoes I bought with them so I can buy them here. Amazing service, thank you Profeet.”

“I recently visited Direct Boot to have some promotional t shirts made up. I had a specific design that I must have changed about 10 times and it was no problem for Jimmy and Cristina who were so helpful. This experience went above what I expected! Thank you for your help and advice in making this happen.”

“It’s not always you here of Great customer service that is not face to face. May I say the query 8 had with my daughters sportswear online was treated with so much care and advice when finding their number and contacting them direct. Even to the point of going through the whole transaction process shopping online can be very daunting, but the member of staff talked me through it calmly, and was very reassuring. And has promised was posted that day in time for my daughters first PE lesson and her new Secondary School. Thank you very much for making the process easy.”

“Such a beautiful shop with a great selection !”

“Such lovely customer service. A warm welcome straight away from all employees. Karl was THE best. He is so kind and gave me all the information I needed to make the correct purchase as I was buying a gift for someone. Thanks Karl!”

“Very friendly and knowledgeable staff. Did not push to buy, not condescending (as some luxury stores can be). Great experience all around - keep it up!”

“Eylem had quality customer service and her knowledge on my desired product was second to none! Super pleased with the insight she shared on the brand. Will definitely be coming back to purchase another pair! Thank you Eylem”

“I asked to measure blood pressure and was kindly taken care of.”

“Boss the armour a real boss deserves !!! I would like starting by saying Thank you to one of the top sellers of Boss bluewater , the guy that had been running , left, right, centre above and beyond to offer me the best customer service I have ever experienced Ravi Bungar 16210 : I thanks you ravi and appreciate the support given in find all the right clothes for my needs. I have never ever in my life treated myself to anything nice, proper quality clothes , always been saving penny on penny to save money to invest and develop. However I have been burnt several time and lost it all , why so many people cheat and steal from each other, we are all as one, we should cherrys each other! I have came in uk back in 2007 with 2 bags and a big dream of becoming someone! What a hard journey through which I have learned so much, life among foreigners by yourself it’s not easy! A journey paved with blood and tears going through fire and storm. Have graduated since a bsc horn business and marketing at Canterbury Christ church, tried getting a job after which i wasn’t able to as I did not had enough experience even though through uni I have been a brand ambassador, however I wasn’t able to do more as I did had to work low jobs as kitchen porter , refuse loader , factory worker in order to afford uni . However with the knowledge that I have gained I started a construction company suplling labour to construction contractors which I would manage in site . At some stage I did lost it all , went bankrupt what a nightmare , what a position to be in after all your struggle after reaching a second business which was supplying taxi cars to drivers that couldn’t afford their own car (had 10 of those) Eventually went home Romania depressed , and sone my best to fight it and come back stronger , which I did . Came back to peruse a masters degree in construction project and construction management graduated with merit at Coventry university ! Started back working and the first job as a assistant project manager was for a Jewish company which helped me gain good insight and develop, I have been always keen on understanding the how , had a previous qualification gained which qualified me as a charted professional in consultancy by CMI which enabled me even more to understand how to research the company from within and make it greater and better . All this somewhere in 2017 , and back in 2019 I was already a project manager having had already raised 100k money to rebuild and clear bad credit history due to bankruptcy. As everybody else love hit and moved in at the partners. The whole hell broke loose by Covid time her father had cancer , i was there for her doing the hard work couldn’t notice she was using me , eventually her father passed away and I got kicked out of the house with the police . Stupid foolish me I went back to her, helped her get an apartment on mortgage in Park Royal , changed the flooring even though, it was a brand new ap , she wanted proper engineered flooring not the amptico, furnished it , once ready her mum came along and guess what I got kicked out again with the police as I am a violent person . My days what a life what a heartless person, never understood this felt again in depression . One problem never comes alone mark my words : The guys that installed the flooring pretended to be my friends and managed to skim me of £50K money that I was investing in their company, hard to get anything sorted in this country police sees you as a foreigner still . Post 1 of 4 Thanks you Ravi of bluewater Boss”

“A big thank you to Sabrina and Safa for their magnificient service today which was welcoming, accomodating and very professional! Would highly recommend them s their client care is beyond expectation and both are very knowledgable! You will be made so welcome when you make a visit to this boutique. A must!”

“Brilliant store! The team are really friendly and know their stuff taking their time to help me find the perfect pair. The boots are amazing quality and feel even better the more you wear them. Proper old school craftsmanship. Highly recommend!”

“This gorgeous shop is shoe heaven!! Such a beautiful shoes and bags couldn’t recommend more. Not only were the products amazing but so was the service! Thank you to the lovely man working who I had a great chat with. It’s a must visit if you’re in the area”

“Brilliant store! The team are really friendly and know their stuff taking their time to help me find the perfect pair. The boots are amazing quality and feel even better the more you wear them. Proper old school craftsmanship. Highly recommend!”

“Very great service with smiling faces which is made your day. As usual boots is reputed firm so they know how to look after their customers.”

“Excellent quality shoes, very nice shop and staff, always a great selection”

“Great staff! A big thank you to Omar who helped me choose the best sandals I've ever had.Omar was superb! very kind, and a real gentleman.Quality products and QUALITY STAFF!”

“One of the best store in the UK in London .Staff are very helpful and Friendly always .”

“I would like to praise a member of staff in the beauty section for being so patient and kind. Shannon helped me a lot yesterday and stayed with me with her suggestions and my requests in the makeup section. I was very grateful as not many staff members would be as patient as her. Thank you, Shannon”

“Another day in shoe store was looking for my vouchers to get price down women couldn't find voucher but hey I've spent 475 pound in there since Christmas”

“As a man, it is often hard to find shoes that are stylish, but also whimsical and fun; luckily this store exist. Even better is the customer service. Alicia took really good care of us help me pick out the perfect shoe and even taught me how to use a shoehorn.”

“On the expensive side but good quality and customer service was second to none when I had a problem .Would definatley use again and top marks to polite helpful manager”

“Needed to dispose of some clinical waste. Other places did not have facilities or seemed unwilling to assist. Boot's staff were very helpful, professional and polite.”