Well Pharmacy Cardiff

Reviews

1. Jay Kay ★☆☆☆☆

   Got text today (Friday)that my medication is ready. Doctor sent the prescription over to them 3 days ago. Daughter wslked to the pharmacy twice in the cold and wintery Welsh weather. I was in agony for 3 days because of these guys. The telephone number on here was not picked up at all. Gave up on trying and now I am here. When you go inside the chemist like I have done previously it is like a pigsty. Surprised that these guys don't mix up the medication as it is a cowboy operation. Hope they don't get paid for the medication that is apparently ready for me today. Daughter had to go back to the doctors to get a new prescription and then get the medication. Taxi fare to the doctors;to the chemist and then another to the house. Avoid this place as this is the only way they will learn. Tax payers are paying for thos dodgy chemist. Bet they're making plenty when everyone else is suffering. Looking through the reviews I can see many people here not satisfied. NHS should close these places down. Not fit for purpose. Bunch of amateurs.

   almost 8 months ago
2. Tabassim Ghufran ★☆☆☆☆

   I’m sorry to say this but this pharmacy has very ill manner staff rude and very disrespectful I understand that they have bad customer but you don’t take it out on all your customers..

   almost 9 months ago
3. ahmed khan ★☆☆☆☆

   Worst pharmacy to exist. Makes everyone wait days, if not hours to collect prescriptions. Asks if you want repeats yet never gives them then blames it on the gp. don’t even deserve one star. The man with black hair provides the worst service ever.

   1 year ago

1. Stewart Green ★★★★☆

   Getting much better as they seem to have more staff. Works very well when they request your prescription for you and text you when it's ready. Keep up the good work.

   1 year ago
2. Nada Nado ★☆☆☆☆

   , the man with black hair and a earring the worst in service he made me wait for half an hour just to request . I was asking for the name to complain about him because his treatment is bad. He told me that he does not understand what I am saying. When the manager involved, I asked her for his name and she was supporting him and telling me that I should calm down or leave. I do not understand what this treatment . I just need to file an official complaint, but no one told me the name.

   1 year ago
3. Andrew Alderman ★☆☆☆☆

   Homlesdale st cardiff.. two months prescriptions .. never applied for . Repeat every month.. never use them again.. never put into the doctors for my Repeats.. on crutches so struggled to doctors to get them myself.. text service is a samples too.. they need to wake up..

   almost 3 years ago

1. David Roche ★☆☆☆☆

   They told my freind to pick up his meds this morning they are not even open on a Saturday and has left him all weekend without heart medication thank you very much not so well chemist

   almost 3 years ago
2. Muhammed Alam ★☆☆☆☆

   Try to avoid this pharmacy. They are a shambles of an operation. Gave them 3 attempts and all 3 have been shocking. Don't know what they do, don't keep records correctly, it's completely mismanaged. Gave a prescription last time, was told come back after 90 minutes, came back after 105 minutes only to be told they don't have it. I'm shocked at how badly its managed

   almost 3 years ago
3. Rebecca James ★☆☆☆☆

   Not fit for purpose. Every single time I use this pharmacy to collect my repeat prescription it takes two weeks to actually receive the prescription, then a third week to collect all the items they missed off. Each time I phone to order it the phone rings out, so I end up going in, waiting to order my prescription, at which point I am told it will be in in two working days. I give them five. Upon going to collect my prescription having given them lavish amounts of extra time, not once has it been in store. Usually either they or the GP have lost it. When it is eventually located/re-issued half the items are always missing (I only have four items on my repeat) and then I have to go through the whole rigmarole again to get the other half of my prescription. Thankfully none of my medications are time critical, nor is it dangerous for me to miss doses, however I can only imagine the stress it causes for those on anti-epileptic medications, for example. By the time I have everything I need it's usually been three to four trips to the pharmacy, culminating in well over an hour of waiting, across two to three weeks. By this point, it's time to order my prescription for next month...

   almost 4 years ago

1. Yasmina Nagi ★☆☆☆☆

   This pharmacy is very unprofessional and quite rude at times. This month is the 4th month they have forgotten to deliver my very important medication causing my siezures to start up again. When you make enquiries they are so uncaring on the phone even to the point of not really listening ,this shouldn't be allowed to continue for the safety and health of patients.

   almost 4 years ago

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