Boots Store in Windsor

Reviews

1. Rachel ★☆☆☆☆

   I called the Pharmacy to see if my neighbours medication was ready. And the lady on the phone was so rude to me she asked why can’t my neighbour call, I said he is not well and cannot move I am also his carer. Which I have told them before when I have been in store to collect my neighbours medication before as my neighbour has given me permission to call and collect his medication. But it is not the first time this same woman has done something like this i witnessed her being so rude to customers with my own eyes and not the first time she has been rude to me. Please don’t think I am racist I’m not but as I have to discribe her as I don’t know her name she is a big Asian lady. At the pharmacy counter something needs to be done so me and no one else is talked to like that by the same woman again

   almost 3 years ago
2. Rahan Mahmood ★★★★★

   I had a fantastic experience at my appointment today! The manager Hardeep was so helpful and answered every question I had!

   almost 3 years ago
3. Gwendoline Rayiru ★★★★★

   Served by a lovely lady called Sharon in the healthcare section .She was very pleasant and helpful she’s a credit to the store …

   almost 3 years ago

1. Tibor Till ★☆☆☆☆

   Terrible costumer service unorganised management. Tried calling about 5 times no answer. The prescription glasses I have ordered two pairs about 2 weeks ago only 1 pair was ready. Went to collect it to the front desk all the employees hiding behind the display wall finally one of them came out acting like she's doing me a favour helping me. Never order from Boots again.

   almost 3 years ago
2. P B ★☆☆☆☆

   Oh Boots, why change the location to a few yards down without thinking of your customers. Baby section is on floor 1 where you need to get a lift. When the lift is broken what do you do? Go through Daniels, then try pay for your items but told to pay downstairs. Well I would be stealing if I have to go through another shop back into boots to get to the tills. Oh but you get to the tills downstairs and no ramp but a lift. By the time you have the buggy in the lift (for 3 steps) the child is having a melt down. Why not put in a ramp? Windsor has lots of families and Boots was great for baby supplies. Shame its losi

   almost 3 years ago
3. glenn gratton ★☆☆☆☆

   The store manager was very abrupt, before hearing me out said refer to the back of the receipt for our terms and conditions!! (The rest of the staff are helpful but seems the “manager “ badge has gone to their head and they’ve forgeten customer service!) . Very computer says NO level of customer service. Will be our last trip to the store as quite frankly rude!! Wonder why the store is getting less customers when there’s a competition over the road in Superdrug who are always very happy to help and super polite!!

   almost 4 years ago

1. Jessica Bouwer ★☆☆☆☆

   I witnessed a female pharmacist swear brutally at a member of the public and was not reprimanded nor dealt with at all by senior staff. Find it disgusting that they will have a sign that says this to customers but staff can swear at customers without any consequence. Disgusted.

   almost 4 years ago
2. Anonymous Panda ★☆☆☆☆

   I witnessed a female pharmacist swear brutally at a member of the public and was not reprimanded nor dealt with at all by senior staff. Find it disgusting that they will have a sign that says this to customers but staff can swear at customers without any consequence. Disgusted.

   almost 4 years ago
3. E E ★★★★★

   The lady at clarins is so lovely and helpful. Genuinely wants to help and is so understanding. I never leave reviews ever but she was so nice i just felt it was the time to. Thank you for being so polite and not rude- often this happens at beauty counters but the lady was so positive and efficient. Very happy

   almost 4 years ago

1. Nipa Patel ★★★★★

   Nice it boots, and lovely friendly staff. My husband needed some advice on which over the counter medication he can buy for him. And they were so helpful and showed him what he can get and the options that were able. So caring kind and helpful staff. Thank you boots. Windsor is my happy place were we come every year for a mini break and I have loved it.

   almost 5 years ago

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