We had been using Trinity Vets for years for our cat. They used to be great, but sadly our recent experience has been dreadful. We noticed that the service we experienced of late had been reduced, with a very mixed experience. Our cat developed an allergic reaction to her annual vaccine last year, which resulted in her fur falling out and her skin becoming infected. We had several trips back about this issue. We were told by the vet to call ahead to book this years appointment and they would source a different vaccine / carrier product. I called 3 weeks ago and explained what was suggested at last years appointment and although our initial response was met with confusion, I thought that this request would be addressed. However two days prior to our appointment I was called to say that they were unable to source an alternative vaccine and it was suggested that I called around for a new vets. I find this appalling that this was the only solution. It was like take it or leave it, even suggesting that we didn’t vaccinate our cat. We found a new vets who have used an alternative vaccine and also injected our cat in an alternative site as opposed to the neck.
Contacts & Location
📍 Address: 6 Hermitage Lane, Maidstone ME16 9NZ, United Kingdom
📞 Phone: +44 1622 726730
🌐 Website: trinityvetcentre.com
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Reviews
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Yvonne Lambert ★★★☆☆
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Kevin Turrell ★★★★★
Excellent everyone at Trinity vets was helpful friendly and gave us time and helpful information on going forward with Speckles our Cockatiel Thank you to all at Trinity
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Jan Durmush ★★★★★
I take my tortoise here and they always very good with her, saving her life twice now. Very friendly staff who are always helpful and accommodating. Free parking and easy to park. Fair pricing compared to other vets.
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Lochlann ★★★★★
The best care for small pets in Kent. Kind, compassionate and a full recommendation from me. We've been taking our rats there for over a year now and I couldn't ask for better care. Thank you to all of the wonderful reception staff, veterinary nurses and doctors. You really are an asset to your practice.
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Maggy Burns ★★★★★
I've visited this practice a lot the last few weeks, each time seen by a different vet. Richard, Alejandro and Harriet are all superb, and very knowledgeable. I travel quite a distance to come here as they are great with exotics (in my case hamsters) and so helpful. I was very upset in a few of the appointments and they were very reassuring.
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James Access ★★★★★
The best exotic vet in Kent. Receptionists were very kind, easy to talk to and knew their stuff. Vet was kind, confident handling our snake and very reassuring. Pricing is reasonable, easy parking just behind the clinic and overall a terrific vet :)
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Emily ★★★★★
Excellent service from all the staff at Trinity. So kind and patient during stressful times. Feel that the vets and nurses really care for your pets to the fullest and try their best.Very knowledgeable, puts your mind to ease to know that your beloved animal is in the best care. Thank you for everything you have done for our animals.
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FAQs
What is the address of Trinity Vet Centre?
Trinity Vet Centre is located at 6 Hermitage Lane, Maidstone ME16 9NZ, United Kingdom
What is the phone number of Trinity Vet Centre?
You can contact Trinity Vet Centre at +44 1622 726730
How can I get to Trinity Vet Centre?
You can find directions to Trinity Vet Centre by following this map link